2
GENERAL PERFORMANCE PROBLEM
Does this solve your problem?
Yes! Problem solved.
No. I need Service.
Click here
to book an appointment
for service.
Click here for related products
and accessories.
ROOM AIR CONDITIONER
TROUBLESHOOTING GUIDE
Is the unit turned off?
Press the power button to turn on the unit.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Is the power supply
cord unplugged?
Firmly plug the cord into a grounded 3-prong outlet.
DOESN'T WORK
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Has the reset button on
the power cord or surge
protector popped up?
Press the reset button. If it pops back up, turn off the unit and call
for service.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Is the household fuse
blown or circuit breaker
tripped?
Replace the fuse or reset the circuit breaker.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Was there a power
outage or did you turn
the unit off?
Wait about 3 to 5 minutes and then restart, to prevent the
temperature overload protector from temporarily shutting off the
compressor.
>
Does this solve your problem?
Yes! Problem solved.
No. I need Service.
Click here
to book an appointment
for service.
TURNS ON/OFF
REPEATEDLY
Is air conditioner turning
on and off even though
room temperature is
warmer than the
temperature you set?
Clean the condenser coil to enable air to flow through it. For
instructions on cleaning the coil, see your owner's manual.
You can download your owner's manual here.
Was there a power
outage or did you turn
the unit off?
Wait about 3 to 5 minutes and then restart, to prevent the temperature
overload protector from temporarily shutting off the compressor.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Is outside air
temperature extremely
hot?
Set the fan speed to High to move more air across the coils.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Did you move the
temperature control to a
warmer setting then
immediately back to a
cooler setting?
Turn off the unit. Wait about 3 to 5 minutes and then restart, to
prevent the temperature overload protector from temporarily shutting
off the compressor.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
