background image

 

 

 

 

 

5

2

2

2

3

3

4

4

5

6

General Performance Problem 

Table of contents

ROOM AIR CONDITIONER

TROUBLESHOOTING GUIDE

Doesn't Work

Turns On/Off Repeatedly 

Never Shuts Off 

Motor Runs/No Air Is Blowing

Cools But Doesn't Dehumidify

Remote Control Isn't Working   

Cooling Problem 

Cools Poorly

Icing on the Coils

6

6

Water Problem 

Water Is Dripping 

7

7

Noise Problem 

Too Noisy

7

7

Odor Problem 

Bad Smell

 

 

 

 

 

 

Consult your owner's manual for more product details. 

You can download your owner's manual here.

Summary of Contents for 000/12 - BTU Multi-Room Heat/Cool Room Air Conditioner

Page 1: ...tedly Never Shuts Off Motor Runs No Air Is Blowing Cools But Doesn t Dehumidify Remote Control Isn t Working Cooling Problem Cools Poorly Icing on the Coils 6 6 Water Problem Water Is Dripping 7 7 Noise Problem Too Noisy 7 7 Odor Problem Bad Smell Consult your owner s manual for more product details You can download your owner s manual here ...

Page 2: ...or from temporarily shutting off the compressor Does this solve your problem Yes Problem solved No I need Service Click here to book an appointment for service TURNS ON OFF REPEATEDLY Is air conditioner turning on and off even though room temperature is warmer than the temperature you set Clean the condenser coil to enable air to flow through it For instructions on cleaning the coil see your owner...

Page 3: ...near the air conditioner Move the unit away from the heat source or remove the heat source The thermostat senses heat and signals the air conditioner to continue operating even though the temperature in the room is below thermostat settings Is the room size larger than the cooling capacity specified in the owner s manual Add another unit or use a unit with greater capacity You can download your ow...

Page 4: ... use a unit with greater capacity You can download your owner s manual here Is there a source of excessive humidity in the room Add a dehumidifier to remove humidity from cooking appliances and bathroom showers Does this solve your problem Yes Problem solved No I need Service Click here to book an appointment for service REMOTE CONTROL ISN T WORKING Does the red light on the remote control flash R...

Page 5: ...re curtains or furniture blocking the flow of air from the air conditioner Move curtains and furniture away from the flow of air from the air conditioner Is there a heat source in the room To minimize heat from direct sunlight through windows use window shades or drapes Cook and use heat producing appliances light bulbs and electronics during cooler times of the day Is the room size larger than th...

Page 6: ... if ice forms on indoor coils at night Is the outside temperature below 70 F 21 C To defrost the coils run the fan only on low fan speed Does this solve your problem Yes Problem solved No I need Service Click here to book an appointment for service WATER PROBLEM WATER IS DRIPPING Is the drain hole plugged and is water dripping inside the room Remove the drain plug to allow water to drain to the ou...

Page 7: ...o action is required This sound is normal and is the compressor starting up Loud all the time Reinstall the unit as recommended in the owner s manual Install the unit in a window with open space on both sides because a unit enclosed by walls that reflect sound is noisier You can download your owner s manual here Does this solve your problem Yes Problem solved No I need Service Click here to book a...

Reviews: