10 troubleshooting
Kelvinator Air Conditioning
Problem
Solution
Air
conditioner
cooling, but
room is too
warm- ice
forming
on cooling
coil behind
Outdoor temperature below 18°C(64°F).
To defrost the coil, set selector to FAN position.
Then, set thermostat to warmer position.
Air filter may be dirty. Clean filter. Refer to
Care and Cleaning section. To defrost, set
selector to FAN.
Thermostat set too cold for night-time cooling.
To defrost the coil, set selector to a FAN position.
Then, set thermostat to a warmer position.
Air
conditioner
cooling, but
room is too
warm- NO
ice forming
on cooling
coil behind
Dirty air filter- air restricted. Clean air filter.
Refer to Care and Cleaning section.
Thermostat set too warm. Turn thermostat
clockwise to a colder setting.
Air directional louvres positioned improperly.
Position louvres for better air distribution.
Front of units is blocked by drapes, blinds,
furniture, etc. - restricts air distribution. Clear
blockage in front of unit.
Doors, windows, registers, etc. Open-cold air
escapes. Close doors, windows, registers.
Unit recently turned on in hot room. Allow
additional time to remove Stored heat from
walls, ceiling, floor and furniture.
Air
conditioner
turns on and
off rapidly
Dirty air filter- air restricted. Clean air filter.
Outside temperature extremely hot. Set to
high cool to bring air past cooling coils
more frequently
Noise when
unit is cooling
Air movement sound. This is normal . If too loud,
turn selector to lower FAN setting.
Sound of fan hitting water-moisture removal
system. This is normal when humidity is high.
Close doors, windows and registers.
Window vibration - poor installation. Refer to
installation instructions or check with installer.
Water
dripping
INSIDE when
unit is cooling.
Improper installation. Tilt air conditioner slightly
to the outside to allow water drainage. Refer to
installation instructions - check with installer.
Water
dripping
OUTSIDE
when unit is
cooling.
Unit removing large quantity of moisture from
humid room. This is normal during excessively
humid days.
Before calling for service, review this list. It may save you
time and money. This list includes common occurrences that
are not the result of defective workman-ship or materials in
this appliance.
Problem
Solution
Air
conditioner
does not start
Wall plug disconnected. Push plug firmly into
wall outlet.
House fuse blown or circuit breaker tripped.
Replace fuse with time delay type or reset
circuit breaker.
Selector Control in OFF position. Turn selector
to the desired FAN or COOL setting.
Unit turned off by moving thermostat to a higher
number and then immediately turning back to a
colder number. Wait approximately 3 minutes.
Listen for compressor to start.
Unit turned off and then on too quickly. Turn unit
off and wait 3 minutes before restarting.
Thermostat set too low. Adjust thermostat to
cooler setting for cooling.
Air from unit
does not feel
cold enough
Turn selector to a higher COOL position.
Thermostat set too warm. Set thermostat to
colder temperature.
Room temperature below 18°C(64°F). Cooling
may not occur until room temperature
rises above 18°C(64°F).
Troubleshooting tips