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Troubleshooting

Symptom

Diagnostic

Unit will not operate

Is there a power failure?

Has a switch been turned off, a circuit breaker tripped or a fuse blown?

Is the timer operating?

Are the batteries used in the remote controller exhausted?

Are the batteries used in the remote controller loaded properly?

Poor cooling or heating 
performance

Are the air filters dirty?

Is air flow unrestricted in & out of indoor & outdoor units?

Are the temperature and mode settings correct?

Are the windows or doors left opened?

Is fan speed on high and louvers allowing maximum flow?

Is direct or strong sunlight shinning into the room in cooling operation?

Are there other heating apparatus or computers operating, or too many people in the room in 
cooling operation?

Is the SILENCE function is activated? Under SILENCE operation, noise reduction is prioritized and 
the air-conditioning performance may become lower.

Indicator lamps continue flashing

The unit may stop operation or continue to run in a safety condition (depending on models). 
Waiting for about 10 minutes, the fault may be recovered automatically, if not, disconnect the 
power and then connect it in again. If the problem still exists, disconnect the power and contact 
the nearest customer service center.

Error code appears in the 
indoor unit, such as: E0,E1,E2.... 
P1,P2,P3.....or F1, F2,F3.....

Before you call for or request servicing, troubleshoot a problem by performing following checks:

If the problem persists even if you perform these checks or 
diagnostics, immediately stop operation and contact the authorized 
service center. Be sure to inform them of the detailed malfunctions 
and unit model number.

 

WARNING

caution

In the case of ANY of the following, turn off the unit 
immediately

• 

Power cord is damaged or abnormally warm.

• 

Burning odours are smelled.

• 

Loud or abnormal sounds are heard.

• 

A power fuse blows or a circuit breaker trips frequently.

• 

Water or other objects fall into or out of the unit.

Do not attempt to correct these items yourself. Contact 
a authorized service provider.

20

Troubleshooting

Summary of Contents for KSD25HRG

Page 1: ...Inverter Air Conditioner User Manual KSV25CRG KSV35CRG KSV70CRG KSV25HRG KSD25HRG KSV35HRG KSD35HRG KSV50HRG KSD50HRG KSV70HRG KSD70HRG KSV80HRG KSD80HRG ...

Page 2: ... Record model and serial number here Model number Serial number ENVIRONMENTAL TIPS environment Information on disposal for users Most of the packing materials are recyclable Please dispose of those materials through your local recycling depot or by placing them in appropriate collection containers If you wish to discard this air conditioner please contact your local authorities and ask for the cor...

Page 3: ...ting process or to clean other than those recommended by the manufacturer Do not store the appliance in a room with continuously operating ignition sources for example open flames an operating electric heater or an operating gas appliance with a continuously lit pilot flame Do not pierce or burn any part of the air conditioner Be aware that the refrigerant is odourless and any gas leak is not dete...

Page 4: ... at the main power switch if the unit will not be used for a long period of time It may cause failure of the unit or fire Do not use strong chemical cleaners such as detergents abrasive cleaners or thinners as they may damage the appliance causing scratches discolouration or deteriorate the surface finish Use a soft cloth for cleaning Where the airconditioned is installed on an external wall brack...

Page 5: ...wing the remote controller holder to the wall make sure that control signals are properly received by indoor unit 2x AAA batteries In sites with poor drainage use block bases for outdoor unit Adjust its height until the unit is leveled Otherwise water leakage or pooling of water may occur Where there is a danger of the unit falling use foot bolts to fix Allow two of A B and C directions to be free...

Page 6: ...ction properly Use curtains to prevent the sunlight from falling on the receiver If other electrical appliances react to the remote controller either move these appliances or consult your local dealer Do not drop the remote controller Handle with care Do not place heavy objects on the remote controller or step on it Location of the remote controller The remote controller can be attached to a wall ...

Page 7: ...te controller if they are not going to be used for 2 or 3 months Do not dispose batteries as unsorted general waste Collection of such waste separately for special treatment is necessary Indoor unit display Digital display Displays the temperature settings when the air conditioner is operational Displays the room temperature in FAN mode Displays the self diagnostic codes Displays for three seconds...

Page 8: ...lean function 7 UP Button Push this button to increase the indoor temperature setting in 1 C increments to 30 C DOWN Button Push this button to decrease the indoor temperature setting in 1 C increments to 17 C 8 SILENCE FP Button FP frost protection when selected prevents the room temperature from dropping below 8 C Active Disable SILENCE function If pushing more than 2 seconds the FP function wil...

Page 9: ...rogram simply adjust the auto off time to 0 0 11 Swing Button Used to stop or start horizontal louver auto swing feature DIRECT Button Used to change the louver movement and set the desired up down air flow direction The louver changes 6 in angle for each press 12 FOLLOW ME Button Push this button to initiate the Follow Me feature the remote display is actual temperature at its location The remote...

Page 10: ...ture or time under TIMER setting Displayed in Sleep Mode operation Indicated that the air conditioner is operating in follow me mode Displayed when silence feature is activated Fan speed indication FAN FAN FAN FAN AUTO Low speed Medium speed High speed Auto fan speed NOTE All indicators shown in the figure are for the purpose of clear presentation But during the actual operation only the relative ...

Page 11: ... Heating Fan operation Ensure the unit is plugged in and power is available 1 Press the MODE button to select COOL HEAT cooling heating models only or FAN mode 2 Press the UP DOWN buttons to set the desired temperature The temperature can be set within a range of 17 C 30 C in 1 C increments 3 Press the FAN button to select the fan speed in four steps Auto Low Med or High 4 Press the ON OFF button ...

Page 12: ...rature will re appear on the LCD display window To set the Auto OFF time 1 Press the TIMER OFF button The remote controller shows TIMER OFF the last Auto off setting time and the signal H will be shown on the LCD display area Now it is ready to reset the Auto off time to stop the operation 2 Push the TIMER OFF button again to set desired Auto off time Each time you press the button the time increa...

Page 13: ...indicator remains on and this function is activated Combined timer Setting both ON and OFF timers simultaneously Timer off Timer on On Stop Start operation On Set 2 hours later after setting 10 hours later after setting This feature is useful when you want to stop the air conditioner after you go to bed and start it again in the morning when you wake up or when you return home Example To stop the ...

Page 14: ...th By simply pressing the SELF CLEAN button the system will automatically manage the process This cleaning action may be done as frequently as desired For cooling models only the indoor fan is active in low speed for 30 minutes and the unit turns off automatically For cooling heating models the unit will operate as in the following sequence FAN mode at Low fan speed Heating operation with LOW fan ...

Page 15: ...Excessively low or high temperature waste energy Improve performance by keeping windows and doors closed Limit energy usage run time by using the TIMER function Do not put any object near air inlet or air outlet as the efficiency of the air conditioner may be reduced and may cause the air conditioner to stop running Inspect and clean the filters every 3 months or as required Ensure that the filter...

Page 16: ...ile the air conditioner is running to turn off Operating temperature Mode Temperature Cooling operation Heating operation Room temperature 17 C 48 C 0 C 30 C Outdoor temperature 0 C 48 C 15 C 30 C The Air conditioner temperature can be set between the range of 17 C to 30 C NOTE 1 Optimum performance will be achieved within these operating temperatures If air conditioner is used outside of the abov...

Page 17: ...could cause deformation or discoloration Cleaning the unit Wipe the unit with a soft dry cloth only If the unit is very dirty wipe it with a cloth soaked in warm water Cleaning the air filter and air freshening filter A clogged air filter reduces the efficiency of this unit Please clean the filter every 3 months or as required 1 Open the front panel by carefully lifting both ends at the same time ...

Page 18: ...aler or service provider Pre season inspection Damaged or disconnected wires Clean the indoor unit and filters Check water or oil leaks Check that the outdoor unit is clear of leaves rubbish and other objects that may block the air inlet or outlet Check if the remote control batteries are flat replace as required WARNING warning Do not touch the metal parts of the unit when removing the filter Inj...

Page 19: ...tely after stopping the air conditioner refrigerant flowing sound may be head Squeaking sound normal expansion and contraction of plastic and metal parts caused by temperature change during the operation Rushing air when louver resets its position Dust discharges from the unit May occur when air conditioner is used for the first time or has not been used for a long time Emits a peculiar odour Vari...

Page 20: ...e flashing The unit may stop operation or continue to run in a safety condition depending on models Waiting for about 10 minutes the fault may be recovered automatically if not disconnect the power and then connect it in again If the problem still exists disconnect the power and contact the nearest customer service center Error code appears in the indoor unit such as E0 E1 E2 P1 P2 P3 or F1 F2 F3 ...

Page 21: ...Notes 21 Notes ...

Page 22: ...Notes 22 Notes ...

Page 23: ...y accessible for service without special equipment and subject to these terms and conditions repair or replace any parts which it considers to be defective Electrolux may in its absolute discretion choose whether the remedy offered for a valid warranty claim is repair or replacement Electrolux or its ASC may use refurbished parts to repair your Appliance You agree that any replaced Appliances or p...

Page 24: ...ZEALAND phone 0800 436 245 fax 0800 225 088 email customercare electrolux co nz web kelvinator co nz For more information on all Kelvinator appliances or for dimension and installation information call into your retailer phone or email our customer care team or visit our website Kelvinator We are part of the Electrolux Family To add a touch of professional inspiration to your home visit electrolux...

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