IN THE CASE OF PROBLEMS:
The 3 most common problems associated with any gas heaters are gas leaks, gas pressure that is bad,
as well as dirt.
•
Check for leaks:
The origin of the leakage may originate from transport or installation. A solution of
soap and water buffered on the fittings will cause bubbles if gas leaks are present.
•
Poor gas pressure
: Too much gas pressure can seriously damage your appliance. Little
pressuredoes not allow your device to function properly. If the installer cannot verify the gas pressure,
consult your gas dealer.
•
Dust and dirt
: This heating requires a little maintenance. If the spark does not stay on or if one part is
not as bright as the other, your heater probably needs a good cleaning. Disassembly of the
thermocouple or pilot is prohibited. If necessary, please contact our after-sales service.
TECHNICAL ASSISTANCE BEFORE CALLING FOR FURTHER HELP
The heater doesn’t light:
• Check the gas cylinder to make sure that it is full.
• Check the regulator to make sure that it is properly attached and the cylinder valve is turned on.
• Check that the instructions have been followed correctly.
If this happens after the cylinder has been changed it would be due to:
• Air in the cylinder. Hold the control knob down for a longer period of time until the pilot and main
burner light. Switch to the 3-HIGH setting.
• The cylinder may have been excessively cold. Allow the cylinder to reach room temperature before
attempting to start the heater.
The heater turns off by itself:
• If the heater goes out on continuous working, repeat the operation, following the instructions faithfully.
• If it goes out soon after 30 minutes or so, it means that it is operated in a badly ventilated area. Open
a window or a door to ventilate the area and reignite.
• Avoid bumping the heater in operation. Don’t move the heater while in operation. The tip-over switch
may be activated and turn the heater off.
MAINTENANCE AND CLEANING:
• Before maintenance and cleaning, gas heater supply must be turned off, the heater should be
cold.Don’t attempt to clean the heater while it is in use.
• The heater should be checked annually by a qualified technician for safe operation and in order
todetect any faults.
• In case any faults are detected while in use, stop using the heater and contact your dealer for advice.
• Periodically clean the exterior and storage area of your heater to remove dust and fuzz build upon
thesurfaces of the ceramic components.
• Do not use abrasive products to clean the heater.
• Check the pilot light while it is operating. It should burn steadily. If it flickers or there is a yellow flame,
the heater should be checked to make sure it is properly functioning.
• In case any parts need replacement, they must be replaced only with parts from the original
manufacturer. The use of incorrect or substitute parts might be dangerous and will void any
warranty.When the heater is not in use, we recommend that it is covered, or kept in its carton to
minimize the accumulation of dirt that may occur.
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