6-3
An applications engineer will help you diagnose and resolve your
problem over the telephone. Please make sure that you have the following
information available before you call:
ERB-24
Serial #
_____________________
Board
Revision code
_____________________
VAC line voltage
_____________________
Digital I/O Board
Type
_____________________
Serial #
_____________________
Base address
_____________________
Interrupt selection
_____________________
Computer
Manufacturer
_____________________
CPU type
8088, 286, 386, 486,
Pentium, ____________
Clock speed (MHz)
8 12 20 25 33 ____
Math coprocessor
Yes No
Amount of RAM
_____________________
Video system
CGA Hercules EGA VGA
BIOS type
_____________________
Operating system
DOS version
_____________________
Windows version
3.0 3.1 _____________
Windows mode
Standard Enhanced
Software package
Name
_____________________
(if applicable)
Version
_____________________
Invoice/order #
_____________________
Compiler
Language
_____________________
(if applicable)
Manufacturer
_____________________
Version
_____________________