8-6
Troubleshooting
Please make sure that you have the following information available before
you call:
If a telephone resolution is not possible, the applications engineer will
issue you a Return Material Authorization (RMA) number and ask you to
return the equipment. Include the RMA number with any documentation
regarding the equipment.
DAC-02 Board
Configuration
Model
Serial #
Revision code
Base address setting
Number of channels
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___________________
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Computer
Manufacturer
CPU type
Clock speed (MHz)
KB of RAM
Video system
BIOS type
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___________________
___________________
___________________
___________________
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Operating System
DOS version
Windows version
Windows mode
___________________
___________________
___________________
___________________
Software package
Name
Serial #
Version
Invoice/Order #
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___________________
___________________
___________________
___________________
Compiler
(if applicable)
Language
Manufacturer
Version
___________________
___________________
___________________
___________________
Accessories
Type
Type
Type
Type
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___________________
___________________
___________________
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