73
Trouble
s
hooting
Troubleshooting
Symptom
Item to Check
Solution
Page
Cannot turn the
power ON.
Cannot charge.
Calls cannot
be made/
received.
Ringer for
incoming calls
received.
Keys do not
respond.
The caller’s
voice cannot
be heard/is
hard to hear.
Calls are
interrupted.
Is the cellphone set to the desktop
holder properly?
Is the connector put in the desktop
holder properly?
Is the connector put in the external
terminal properly?
Is the power turned ON?
Is “Out” displayed or are you in an
area where the reception is bad?
Did you enter tthe area code?
(when you cannot make calls)
Is the ringer volume set to "OFF"?
Is the Manner Mode set?
Is the earpiece volume set to low?
Is the reception bad?
Did you press for more than
one second?
Is the battery pack exhausted?
Is the battery pack inserted
properly?
Set the cellphone properly.
Put the connector properly.
Put the connector properly.
Turn the power ON.
Move to a place where the
reception is good.
First dial the area code.
Adjust the ringer volume.
Turn Manner Mode OFF.
Adjust the earpiece volume.
Move to a place where the
reception is good.
Is the reception bad?
Move to a place where the
reception is good.
Is the power turned ON?
Turn the power ON.
The cellphone
answers
automatically.
Is Answer Phone set?
Turn Answer Phone OFF.
Press for more than one
second.
Charge the battery pack.
Insert the battery pack properly.
12
11
−
25
27
22
12
11
11
11
12
12
20
12
12
23
For further inquiries, check and confirm the website of au or customer support below.
¡
From INFOBAR 2
:
"au one Top"
→
"
auお客さまサポート(
au Customer Support
)
"
→
"
調べる(
Information
)
"
→ "オンラインマニュアル(
Online Manual
)" → "故障診断Q&A(
Malfunction Diagnosis Q&A
)".
¡
From PC
:
http:
//
www.au.kddi.com/au̲design̲project/index.html