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Troubleshooting Tips

When troubles occur, please check the following points before contacting a repair company.

Problem

Possible Causes

Solution

The unit is not 
working

Power failure

Wait for the power to be restored

The power is switch off

Turn on the power

The fuse is burned out

Replace the fuse

Remote control batteries are dead

Replace batteries

The Unit's 3-minute protection has been 
activated

Wait three minutes after restarting the unit

Poor Cooling 
Performance

Temperature setting may be higher than 
ambient room temperature

Lower the temperature setting

The heat exchanger on the indoor or outdoor 
unit is dirty

Clean the affected heat exchanger

The air filter is dirty

Remove the filter and clean it according to 
instructions

The air inlet or outlet of either unit is blocked

Turn the unit off, remove the obstruction and turn 
it back on

Doors and windows are open

Make sure that all doors and windows are closed 
while operating the unit

Excessive heat is generated by sunlight

Close windows and curtains during periods of 
high heat or bright sunshine

Low refrigerant due to leak or long-term use

Check for leaks, re-seal if necessary and top off 
refrigerant

The unit starts and 
stops frequently

There's too much or too little refrigerant in 
the system

Check for leaks and recharge the system with 
refrigerant

There is air, incompressible gas or foreign 
material in the refrigeration system

Evacuate and recharge the system with refrigerant

System circuit is blocked

Determine which circuit is blocked and replace the 
malfunctioning piece of equipment.

The compressor is broken

Replace the compressor

The voltage is too high or too low

Install a manostat to regulate the voltage

Poor heating 
performance

The outdoor temperature is lower than 7ºC 
(44.5ºF)

Check for leaks and recharge the system with 
refrigerant

Cold air is entering through doors and 
windows

Make sure that all doors and windows are closed 
during use

Low refrigerant due to leak or long-term use

Check for leaks, re-seal if necessary and top off 
refrigerant

Summary of Contents for KPD-105 DR11

Page 1: ...e to save this manual for future reference OWNER S MANUAL Duct A6 Type KPD 35 DVN12 KPD 52 DVN12 KPD 71 DVN11 KPD 90 DVN12 KPD 105 DVN11 KPD 105 DTN11 KPD 140 DVN11 KPD 140 DTN11 KPD 160 DTN11 KPD 35 DVR12 KPD 52 DVR12 KPD 71 DVR11 KPD 90 DVR12 KPD 105 DVR11 KPD 105 DTR11 KPD 125 DVR12 KPD 140 DTR11 KPD 160 DTR11 ...

Page 2: ... 140 DVN11 KPD 140 DR11 KUE 140 DVN10 9 9 KPD 140 DTN11 KPD 140 DR11 KUE 140 DTN10 9 9 KPD 160 DTN11 KPD 160 DR11 KUE 160 DTN10 9 9 KPD 35 DVR12 KPD 35 DR12 KUE 35 DVR12 9 9 KPD 52 DVR12 KPD 52 DR12 KUE 52 DVR12 9 9 KPD 71 DVR11 KPD 71 DR11 KUE 71 DVR11 9 9 KPD 90 DVR12 KPD 90 DR12 KUE 90 DVR12 9 9 KPD 105 DVR11 KPD 105 DR11 KUE 105 DVR11 9 9 KPD 105 DTR11 KPD 105 DR11 KUE 105 DTR11 9 9 KPD 125 DV...

Page 3: ...ng Tips c Error Codes 5 European Disposal Guidelines 15 Caution Risk of fire flammable materials WARNING Servicing shall only be performed as recommended by the equipment manufacturer Maintenance and repair requiring the assistance of other skilled personnel shall be carried out under the supervision of the person competent in the use of flammable refriferants For more details please refer to the ...

Page 4: ...erate the defrosting process to clean other than those recommended by the manufacturer The appliance shall be stored in a room without continuously operating ignition sources for example open flames an operating gas appliance or an operating electric heater The appliance shall be stored to prevent mechanical damage from occurring Be aware that the refrigerants may not contain an odor 0 Safety Prec...

Page 5: ...eriods of usage check the indoor unit to see if anything is damaged If the indoor unit is damaged it may fall and cause injury If the air conditioner is used together with other heating devices thoroughly ventilate the room to avoid oxygen deficiency Do not climb onto or place objects on top of the outdoor unit Do not operate the air conditioner when using fumigant insecticides The chemicals may b...

Page 6: ...s used under different conditions it may malfucntion or become less efficient FOR OUTDOOR UNITS WITH AUXILIARY ELECTRIC HEATER When outside temperature is below 0 C 32 F we strongly recommend keeping the unit plugged in at all time to ensure smooth ongoing performance COOL Mode HEAT Mode DRY Mode Indoor Temperature 17 C 32 C 62 F 90 F 0 C 30 C 32 F 86 F 10 C 32 C 50 F 90 F Outdoor Temperature 0 C ...

Page 7: ...closed to keep cool or warm air in the room DO NOT place objects near the air inlet and outlet of the unit This will reduce the efficiency of the unit Set a timer and use the built in SLEEP ECONOMY mode if applicable If you don t plan to use the unit for a long time remove the batteries from the remote control Clean the air filter every two weeks A dirty filter can reduce cooling or heating effici...

Page 8: ...ontrol has been misplaced or is out of batteries Fig 2 1 MANUAL button This button selects the mode in the following order AUTO FORCED COOL OFF FORCED COOL mode In FORCED COOL mode the Operation light flashes The system will then turn to AUTO after it has cooled with a high wind speed for 30 minutes The remote control will be disabled during this operation OFF mode When the panel is turned OFF the...

Page 9: ...not wash the unit under running water Doing so creates an electrical hazard Do not use water hotter than 40ºC 104ºF to clean the front panel This can cause the panel to become deformed or discolored Clean the unit using a damp lint free cloth and neutral detergent Dry the unit with a dry lint free cloth How To Clean The Air Filter The filter prevents dust and other particles from entering the indo...

Page 10: ...e event of a refrigerant leak the LCD screen will display EC and the LED indicator light will flash Preparation For Periods Of Non Use Maintenance after Extended Non Use 1 Remove any obstacles blocking the vents of both the indoor and outdoor units 2 Clean the air filter and the front grille of the indoor unit Reinstall the clean dry air filter in its original position 3 Turn on the main power swi...

Page 11: ...The unit changes from COOL mode to FAN mode The unit changes its setting to prevent frost from forming on the unit Once the temperature increases the unit will start operating again The set temperature has been reached at which point the unit turns off the compressor The unit will continue operating when the temperature fluctuates again The indoor unit emits white mist In humid regions a large tem...

Page 12: ...ch will be emitted when the unit is turned on This can be mitigated by covering the unit during long periods of inactivity The unit emits a bad odour The unit may absorb odours from the environment such as furniture cooking cigarettes etc which will be emitted during operations The unit s filters have become moldy and should be cleaned The fan of the outdoor unit does not operate During operation ...

Page 13: ...ws are closed while operating the unit Excessive heat is generated by sunlight Close windows and curtains during periods of high heat or bright sunshine Low refrigerant due to leak or long term use Check for leaks re seal if necessary and top off refrigerant The unit starts and stops frequently There s too much or too little refrigerant in the system Check for leaks and recharge the system with re...

Page 14: ...9 Other twin model malfunction 10 OFF E9 10 Overload protection 1 ON F0 11 Outdoor temperature sensor error 2 ON F1 12 Outdoor condenser pipe sensor error 3 ON F2 13 Discharge air temperature sensor error 4 ON F3 14 Outdoor EEPROM Electrically Erasable Programmable Read Only Memory error 5 ON F4 15 Outdoor fan speed DC fan motor only malfunction 6 ON F5 16 Inverter module IPM protection 1 Flash P0...

Page 15: ... buying a new appliance the retailer will take back the old appliance free of charge The manufacturer will take back the old appliance free of charge Sell the appliance to certified scrap metal dealers Special notice Disposing of this appliance in the forest or other natural surroundings endangers your health and is bad for the environment Hazardous substances may leak into the ground water and en...

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