Instructions for use SURGmatic S11 L - 1.009.1010 SURGmatic S11 C - 1.009.1005
9 Terms and conditions of warranty
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9 Terms and conditions of warranty
The following warranty conditions apply to this KaVo medical device:
KaVo provides the end customer with a warranty of proper function and guar-
antees zero defects in respect of material and processing for a period of 24
months from the date of the invoice, subject to the following conditions:
In case of justified complaints, KaVo will honour its warranty with a free re-
placement or repair. Other claims of any kind whatsoever, in particular with re-
spect to compensation, are excluded. In the event of default, gross negligence
or intent, this shall only apply in the absence of mandatory legal regulations to
the contrary.
KaVo shall not be liable for defects and their consequences that have arisen or
may arise from natural wear, improper handling, cleaning or maintenance, non-
compliance with operating, maintenance or connection instructions, calcination
or corrosion, contaminated air or water supplies or chemical or electrical factors
deemed abnormal or impermissible in accordance with KaVo's instructions for
use or other manufacturer's instructions. The warranty granted does not usually
extend to lamps, optical fibres made of glass and glass fibres, glassware, rub-
ber parts, and the colourfastness of plastic parts.
All liability is excluded if defects or their consequences originate from manipula-
tions or changes to the product made by the customer or a third party that is
not authorised by KaVo.
Warranty claims will only be accepted if the product is submitted along with
proof of purchase in the form of a copy of the invoice or note of delivery. The
dealer, purchase date, type, and serial number must be clearly evident from
this document.
