WARRANTY
INFORMATION
Warranty period on this system:
10 years from date of purchase
Terms and conditions
All warranty claims must be made in writing within 14 days of
the appearance of the defect.
Incorrect installation or work done by a non accredited
Kattsafe system installer will void all warranty rights.
Systems that have been installed using non proprietary
equipment will void all warranties.
System roof/cladding and concrete penetration seals are not
covered in this warranty.
Systems/components that have not been maintained in
accordance with manufacturer’s/legislative requirements will
void warranty.
Systems used by incompetent persons or use with non
compatible accessories ie. harness gear, lanyards, travellers,
fall arrestors etc. will void warranty.
Systems/components used for purposes other than their
intended use will void warranty.
General wear and tear is expected and will depend on the
frequency of use and is not covered by warranty.
Should you have a warranty claim as a result of a defect
the following procedure must be followed:
Identify the following information:
– The product/system name and code number.
– The date of purchase/installation.
– Installation company details.
– The installation identification number.
– The name of the company using this system.
– A description of the defect/warranty claim.
– The periodic system maintenance report.
Forward the above information to [email protected]
or contact technical helpline, 1300 301 755.
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Kattsafe / Modular ladder cage / Installation manual
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