Kathrein ARU 2401, User Manual

Page: 80 / 146

80 of 146
Operating ReaderStart Software
Showing License Key Information
1
3
2
4
5
Fig. 45: Info: license key
①
Save license
to file
saves the license key in a license file
②
Load license
from file
loads a license key from a license file
③ Get license shows the current license key details
④ Features shows factory-set parameters of the reader
⑤
Show less/
Show more
shows/hides the information shown in the right part of the screen under Get license
In certain cases, it is necessary to send the license key to KATHREIN Solutions GmbH.
1. To do so, click
Save license to file (
① in
).
2. Select the file name and the destination directory.
3. Send the file to KATHREIN Solutions GmbH.
To send the file to KATHREIN Solutions GmbH:
1. Go to the support portal of the KATHREIN Solutions GmbH at https://support.kathrein-solutions.com/ .
2. If you do not have an account yet, create an account.
3. After the successful registration, click
Ticket Tracking .
4. Click Add Ticket .
➯ 
A new mask appears in which you can describe your question and attach files.
5. Attach the file with the license key by clicking
Browse
.
6. Click Save to send the file to the KATHREIN Solutions GmbH support team.