13
OWNERS MANUAL
Warranty Claim Procedure:
The best method for establishing warranty period is by the original receipt. Register your system online at:
www.kascomarine.com
.
Once the warranty coverage has been established, the unit may be sent to a Kasco Authorized Repair Center
for evaluation and repair. Please contact Kasco Marine prior to shipping to receive any updated information
and/or repair form.
Shipping Address:
Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
Call or email Kasco Marine to locate your nearest Authorized Repair Center.
715-262-4488
.
Please include the Repair Form with the shipment. If no Repair Form is available, include:
Name, Physical address (for return delivery of the repaired unit), Daytime phone number, and E-mail address
for correspondence regarding the warranty claim.
Expedited shipping
for the return of the unit is at the customer’s expense. Kasco will return units repaired
under warranty at our expense via ground freight within the continental United States.
Other Repairs
:
Failed equipment can be repaired, often at substantially lower costs than replacement. Please ship according to
above instructions. Contact Kasco for updated information and/or repair form.
Kasco Marine does estimates on repairs at the customer’s request. This request should be included in the
documentation that accompanies the returned unit and must include a daytime phone number and/or e-mail
address. We will contact the customer with a total after the unit has been evaluated, but before the work is
performed.
All estimates that are rejected for repair will be recycled unless otherwise directed by the customer. If the unit is
to be returned, it will be assembled to the condition in which it was received and shipped at the customer’s
expense.
Billing
:
All non-warranty repairs will be returned to the customer and billed C.O.D. unless otherwise directed. Kasco
Marine also accepts Visa and MasterCard upon completion of the repair.
