2400 - 4400 VFX FOUNTAIN MANUAL
8
WARRANTY
Warranty Period:
2 years
Kasco® Marine, Inc. warrants this equipment to be free from defects in material or workmanship (except
for the ropes, power cord, and propeller) under normal use and service. The Kasco Marine, Inc. obligation
under this warranty is limited to replacing or repairing free of charge any defective part within the warranty
period. The customer shall pay shipping charges for returning the unit to Kasco or an authorized repair
center.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ANY OTHER
OBLIGATION OR LIABILITY WHATEVER ON THE PART OF KASCO MARINE, INC. AND IN NO EVENT SHALL
KASCO MARINE, INC. BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES.
Warranty is void if:
• The equipment is not maintained properly according to the maintenance recommendations
supplied in this manual.
• The equipment is returned for repair without the power cord, or if the unit, control box, or power
cord are altered in any way from the original shipment. Cuts in the power cord are not covered
under warranty.
• The equipment is damaged by unauthorized tampering.
•
The sacrificial anode around the propeller shaft shows significant deterioration. (The anode must be
inspected periodically and replaced as necessary.)
Warranty Claim Procedure:
The best method for establishing warranty period is via the original receipt.
Also, register the unit online at: www.kascomarine.com. Once the warranty coverage has been established,
the unit may be sent to any Kasco authorized repair center for evaluation and repair. Please call Kasco at
715-262-4488 prior to shipping to receive any updated information or a repair form, or call to locate your
nearest authorized repair center. You can also email Kasco at [email protected].
Please include the repair form received from Kasco or your local distributor with the shipment. If no repair
form is available, include your name and physical address for return delivery of the repaired unit and
a daytime phone number and/or email address for correspondence regarding the warranty claim. Any
expedited shipping method for the return of the unit is at the customer’s expense. For repairs covered
under warranty, Kasco will cover the cost of returning the unit to the customer. The credit will be calculated
based on the US Dollar exchange rate on the date of shipment.
Kasco only accepts complete assemblies for warranty repair. We must receive the power cord and
all other components with the motor as originally assembled, without the float or mount. Kasco will
bill the customer to replace any missing parts necessary for repair. It is not necessary to return the
mount with the motor assembly, unless a Kasco representative specifically requests it.
Please attach a repair form with the shipment. The repair form must include a name, physical
address (for return delivery of the repaired unit), daytime phone number, and an e-mail address
for correspondence regarding the warranty claim.
Any expedited shipping method for the return of the unit is at the customer’s expense.
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