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must be returned with the motor as originally assembled.
Any missing parts will be replaced at the customer’s
expense and, if determined to have caused the failure, could
void the entire warranty.
Please include the Repair Form received from Kasco
Marine or your local distributor with the shipment. If
no Repair Form is available, include your name and
physical address for return delivery of the repaired unit
and a daytime phone number and/or e-mail address for
correspondence regarding the warranty claim.
Any expedited shipping method for the return of the unit is
at the customer’s expense. Kasco Marine will return units
repaired under warranty at our expense via ground freight
within the continental United States.
Other Repairs:
Most failed equipment can be repaired at substantially
lower costs than replacement with new. Please ship
according to the instructions in the previous section.
Again, it is best to call ahead for updated information and/
or Repair Form.
Kasco Marine does estimates on repairs at the request of
the customer. The request for estimate should be included
in the letter that accompanies the returned unit and must
include a daytime phone number and/or e-mail address.
Estimate options are as follows:
We will contact the customer with a total after the unit has
been evaluated, but before the work is performed. We will
repair the unit only if repair costs are under a stated dollar
amount. Example: “Please repair if total is under $150.00
before shipping charges.”
All estimates that are rejected for repair will be destroyed
unless otherwise directed by the customer. If the customer
would like the unit returned, the unit will be restored as
closely as possible to the condition in which it was received
and shipped at the customer’s expense for shipping and
handling charges.
Billing:
All non-warranty repairs will be returned to the customer
and billed C.O.D. unless otherwise directed. Kasco Marine
also accepts Visa and MasterCard credit card payments.
Kasco Marine will call for credit card information upon
completion of the estimate at the customer’s request.
All other warranty and repair inquiries should be directed
to Kasco Marine, Inc. at 715-262-4488 or
Warranty Policy
Warranty Period:
Model 1812AF 1 year
Kasco® Marine, Inc. warrants this Aerator to be free from
defects in material or workmanship (except for the power
cord and propeller) under normal use and service. The
Kasco Marine, Inc. obligation under this warranty is limited
to replacing or repairing free of charge any defective part
within the warranty period. Customer shall pay shipping
charges for returning the unit to Kasco or an Authorized
Repair Center.
THIS WARRANTY IS IN LIEU OF ANY OTHER
WARRANTIES, EXPRESSED OR IMPLIED, AND ANY
OTHER OBLIGATION OR LIABILITY WHATEVER
ON THE PART OF KASCO MARINE, INC. AND
IN NO EVENT SHALL KASCO MARINE, INC. BE
LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL
DAMAGES.
Warranty is void if:
The Aerator is not maintained properly according to the
Maintenance Recommendations supplied in this Owner’s
Manual.
The Aerator is returned for repair without the power cord
or if the unit, or power cord are altered in any way from
original shipment. Cuts in the power cord are not covered
under warranty.
The Aerator is damaged by unauthorized tampering.
Warranty Claim Procedure:
The best method for establishing warranty period is by the
original receipt. Also, register the Aerator online at:
www.kascomarine.com
Once the warranty coverage has been established, the
unit may be sent to any Kasco Authorized Repair Center
for evaluation and repair. Please call Kasco Marine at
715-262-4488 prior to shipping to receive any updated
information and/or Repair Form, then ship to:
Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
Or call Kasco Marine at 715-262-4488 to locate your
nearest Authorized Repair Center. You can also email
Kasco at [email protected].
Note: Only complete motor assemblies will be accepted for
warranty repair. The power cord and all other components
