11
with the motor as originally assembled. Any
missing parts will be replaced at the custom-
er’s expense and, if determined to have caused
the failure, could void the entire warranty.
Some parts are essential for structural support
during shipping and others, such as the power
cord, are essential to properly diagnose poten-
tial causes of failure. It is not necessary to re-
turn the control box with the motor assembly.
Please include the Repair Form received from
Kasco Marine or your local distributor with
the shipment. If no Repair Form is available,
include your name and physical address for
return delivery of the repaired unit and a day-
time phone number and/or e-mail address for
correspondence regarding the warranty claim.
Any expedited shipping method for the return
of the unit is at the customer’s expense. Kasco
Marine will return units repaired under war-
ranty at our expense via ground freight within
the continental United States.
Other Repairs:
Most failed equipment can be repaired at sub-
stantially lower costs than replacement with
new. Please ship according to the instructions
in the previous section. Again, it is best to call
ahead before sending in a repair.
Kasco Marine does estimates on repairs at
the request of the customer. The request for
estimate should be included in the letter that
accompanies the returned unit and must in-
clude a daytime phone number and/or e-mail
address. Estimate options are as follows:
We will contact the customer with a total after
the unit has been evaluated, but before the
work is performed.
We will repair the unit only if repair costs
Check the eight-digit serial number printed
either on the black cover of the motor or on
the blue nameplate and determine the year of
manufacture according to the serial number
scheme below:
Sample Serial #
70 01 J 1 1725
The irst two digits represent the reverse of the
last two digits of the year of manufacture.
Example: 70 = 2007 model year.
The third and fourth digit represents the week
of the year. (Ex. “01” for irst week in Jan.)
The best method for establishing warranty
period is through the original
receipt
. Also,
register the Fountain online at:
www.kascomarine.com
Once the warranty coverage has been estab-
lished, the unit may be sent to any Kasco
Authorized Repair Center for evaluation
and repair. Please call Kasco Marine at
715-262-4488 prior to shipping to receive any
updated information and/or Repair Form, then
ship to:
Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
Or call Kasco Marine at 715-262-4488 to
locate your nearest Authorized Repair Center.
You can also email Kasco at sales@kascoma-
rine.com.
Note: Only complete motor assemblies will be
accepted for warranty repair. The power cord
and all other components must be returned
