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10.2 U.S.A. Limited Warranty Policy
Karman warrants the main frame of S-ERGO 105, 106, 115, 305, KM-3520, KM-802,
KM-5000, KM-7501, KM-8020, VIP515, MVP-502 against defects in material and
workmanship for the lifetime from the date of purchase, 6 months on parts.
Karman warrants the main frame of KM-9020L, KM-TV10, KM-AA10, KM-AA20
against defects in material and workmanship for one year from the date of
purchase, 6 months on parts.
This warranty is extended only to original purchasers of our products. Warranty
is not transferable. Parts or materials which are subject to normal wear and
which must be replaced/repaired are the owner’s responsibility and are not
covered by warranty. Arm pads and upholsteries are not covered by warranty. It
is recommended that wheelchair be returned to the authorized dealer through
whom it was original purchased.
If within such warranty period, any such product is proven to Karman’s
satisfaction to be defective; such product shall be repaired or replaced at
Karman option. In no case are goods to be returned without first obtaining an
R.M.A. (Returned Merchandise Authorization) number issued by Karman and
that the part in question is returned insured with freight prepaid to Karman,
within the period of warranty. Labor charge incurred in the installation or repair
of the above-mentioned parts plus all freight charges are not included in the
warranty.
If Karman does not have a completed Warranty Registration Card on file for the
consumer’s product, then a copy of the invoice with date of purchase must be
provided. The warranty period for the consumer commences on the purchase
date from the seller. The warranty period for the seller, if the products are not to
be sold to a consumer, commences on the invoice date from Karman
Healthcare. The warranty is void on wheelchairs that have had the serial # tag
removed or altered.
Products which have been subject to negligence, abuse, improper storage or
handling, improper operation, unauthorized modifications or misuse are not
covered by this warranty. Karman Healthcare will not warrant the frame or any
parts damaged when the maximum weight limit is exceeded. Warranty applies
in the U.S. only.
Karman Healthcare’s sole liability extends to repair or replacement of parts or
components as previously specified. The foregoing is in lieu of all warranties
expressed, implied or statutory, whether written or oral.
