35
GB
GUARANTEE CERTIFICATE
Dear Customer,
All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In
the unlikely event that your device develops a fault, please contact our service department at the
address shown on this guarantee card. Of course, if you would prefer to call us then we are also
happy to offer our assistance under the service number printed below. Please note the following terms
under which guarantee claims can be made:
1. These guarantee terms cover additional guarantee rights and do not affect your statutory
warranty rights. We do not charge you for this guarantee.
2. Our guarantee only covers problems caused by material or manufacturing defects, and it
is restricted to the rectification of these defects or replacement of the device. Please note
that our devices have not been designed for use in commercial, trade or industrial
applications. Consequently, the guarantee is invalidated if the equipment is used in
commercial, trade or industrial applications or for other equivalent activities. The following
are also excluded from our guarantee: compensation for transport damage, damage
caused by failure to comply with the installation/assembly instructions or damage caused
by unprofessional installation, failure to comply with the operating instructions (e.g.
connection to the wrong mains voltage or current type), misuse or inappropriate use (such
as overloading of the device or use of non-approved tools or accessories), failure to
comply with the maintenance and safety regulations, ingress of foreign bodies into the
device (e.g. sand, stones or dust), effects of force or external influences (e.g. damage
caused by the device being dropped) and normal wear resulting from proper operation of
the device. This applies in particular to rechargeable batteries for which we nevertheless
issue a guarantee period of 12 months.
The guarantee is rendered null and void if any attempt is made to tamper with the device.
3. The guarantee is valid for a period of 2 years starting from the purchase date of the
device. Guarantee claims should be submitted before the end of the guarantee period
within two weeks of the defect being noticed. No guarantee claims will be accepted after
the end of the guarantee period. The original guarantee period remains applicable to the
device even if repairs are carried out or parts are replaced. In such cases, the work
performed or parts fitted will not result in an extension of the guarantee period, and no
new guarantee will become active for the work performed or parts fitted. This also applies
when an on-site service is used.
4. In order to assert your guarantee claim, please send your defective device postage-free to
the address shown below. Please enclose either the original or a copy of your sales
receipt or another dated proof of purchase. Please keep your sales receipt in a safe place,
as it is your proof of purchase. It would help us if you could describe the nature of the
problem in as much detail as possible. If the defect is covered by our guarantee then your
device will either be repaired immediately and returned to you, or we will send you a new
device.
Of course, we are also happy offer a chargeable repair service for any defects which are not covered
by the scope of this guarantee or for units which are no longer covered. To take advantage of this
service, please send the device to our service address.
BA Saunaofen interne SteuerungNEU2:Saunaofen Thermic Kompakt 8spr 24.06.2010 15:20 Uhr Seite 35
