USER’S GUIDE
REV AAA
TELEPHONE EXCHANGE
12
82
CALL ANSWERING SERVICES
Answering An Incoming Call:
In order to answer a call coming to your telephone:
D
In case a call request is received, your phone rings.
H
Lift the handset.
E
Make the conversation.
Selective Call Pick Up:
In order to answer a call that rings at another extension:
H
Lift the handset and hear the internal dial tone.
82
Dial 82.
B
Dial the number of the telephone that rings.
E
Make the conversation.
Notes:
• If you receive error tone, than this indicates that there is no line ringing at the
extension whose number you have dialed.
13
OTHER SERVICES RELATED TO CALLS
Call Hold:
During a conversation with an extension or line, Call Hold is employed for putting that
extension or line on hold. There are several actions that can be taken while an extension
or line is on hold and Call Hold is a preliminary step prior to those actions. If the
telephone is hung up during call hold, then the line is dropped.
In order to put the call on hold:
#
Make hook flash.
F
Hear the special dial tone.
In order to retrieve the call on hold:
#
Make hook flash.
E
Go on with the conversation.
Notes:
Operations that can be done during call hold:
• Call Transfer,
• Call Park,
• Making Hook Flash To Lines,
• Connecting Two Lines Together,
• Conference.
Call Transfer:
During a conversation with a line or extension, you can transfer that line to another
extension by calling her/him or you can return to the previous conversation after
receiving information from that extension.
In order to transfer the call by informing the extension:
#
Make hook flash.
F
Hear the special dial tone.
B
Call the extension to whom you want to transfer the call.
E
Tell that you will transfer the call.
G
Replace the handset to transfer.