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8.780-016.0

 • Xpert-HD/DD • Rev. 10/09

PRESSURE WASHER  Troubleshooting  Guide

14

problem

poSSIble CAUSe

SolUtIoN

eNGINe operAteS 
for 15 mINUteS  
tHeN StopS

Not enough gas or engine oil

Fill tank with gas. Check oil level.

Vapor lock developed by heat of day

Keep gas tank full to avoid vapor locking.

Obstruction in fuel filter

Clean or replace fuel filter.

eNGINe lACKS 
poWer

Dirty air filter

Replace air filter.

eNGINe fAlterS

Choke is opened too soon

Move choke to halfway position until engine 
runs smoothly.

WAter drIppING 
from UNder pUmp

Piston packing worn

Call local distributor.

O-Ring plunger retainer worn

Call local distributor.

Cracked piston

Call local distributor.

oIl drIppING

Oil seal worn or damaged

Call local distributor.

WAter leAKING 
from pUmp  
proteCtor

Spray gun closed with machine  
running 5 minutes or longer

Open spray gun or turn off machine.

Excess water supply pressure

Place a pressure regulator at end of 50' 
garden hose.

No deterGeNt

Detergent suction tube not properly 
connected to machine

Check connection.

Detergent is too thick

Dilute detergent. For best results, use 
manufacturers detergent.

Detergent filter valve is at lowest 
setting

Set detergent filter valve to a higher setting.

Filter on detergent suction tube is 
clogged

Run warm water through filter to remove 
debris.

Damaged or clogged detergent suc-
tion tube

Remove obstruction or replace detergent 
suction tube.

A high pressure nozzle is attached.

Replace with black detergent nozzle. 

Discharge nozzle is obstructed

Blow out or remove debris with fine needle.

GArdeN HoSe 
CoNNeCtIoN 
leAKS

Loose fittings

Tighten fittings.

Missing/worn rubber washer

Insert new washer.

SprAy WANd 
leAKS

Spray wand not properly attached

Slide the spray wand into the gun. Turn the 
wand collar clockwise onto the spray gun 
threads until tight.

Broken o-ring

Call local distributor and order an o-ring.

pUmp IS NoISy

Pump is sucking air

Check that hoses and fittings are air tight. 
Turn off machine and purge pump by 
squeezing trigger gun until a steady flow of 
water emerges through nozzle. 

troUbleSHootING

Summary of Contents for Xpert-HD 3.8/35p

Page 1: ...your local K rcher Shark Commercial Pressure Washer Dealer nearest you visit www karchercommercial com or www karchershark com 8 780 016 0 model Order Xpert HD 3 8 35p DD 383537 1 107 108 0 OPERATOR...

Page 2: ...cord both serial number and date of purchase and keep in a safe place for future reference 8 780 016 0 Xpert HD DD Rev 10 09 Important Safety Information 4 6 Component Identification 7 Assembly Instru...

Page 3: ...RAY AWAY FROM ELECTRICAL WIRING WARNING Keepwand hose and water spray away from electric wiring or fatal electric shock may result 4 All installations must comply with local codes Contact your electri...

Page 4: ...engines on mobile or portable equipment shall be refueled a outdoors b with the engine on the equipment stopped c with no source of ignition within 10 feet of the dispensing point and d with an allow...

Page 5: ...y cause dam age to the pump 24 Protect discharge hose from vehicle traffic and sharp objects Inspect condition of high pressure hose before using or bodily injury may result 25 Before disconnecting di...

Page 6: ...onnected to the spray gun High Pressure Hose Connect one end to water pump discharge nipple and the other end to spray gun Pump Protector Cycles fresh cool water through pump when recirculating water...

Page 7: ...ntil secure STEP 7 Attach wand to spray gun wand Tighten both STEP 8 Pull spring loaded collar of the wand coupler back to insert your choice of pressure nozzle STEP 11 Connect garden hose to the cold...

Page 8: ...require maintenance At temping to check oil on this pump may damage it and will void your pump warranty STEP 4 Connect garden hose to the cold water source and turn water on completely Never use hot...

Page 9: ...throttle to fast position CAUTION Small engines may kick back Do not hold pull starter grip tightly in hand operating instructionS WARNING Never replace nozzles without engaging the safety latch on t...

Page 10: ...e cleaning surface with fresh water Place de tergent suction tube directly into cleaning solution and apply to surface at low pressure for best results limit your work area to sections approximately 6...

Page 11: ...pressure washer is not being operated or is being stored for more than one month follow these instructions 1 Replenish engine oil to upper level 2 Drain gasoline from fuel tank fuel line fuel valve a...

Page 12: ...r inlet hose leaking Check that all hoses and fittings are airtight Turn off machine and trigger spray gun until a steady flow of water emerges through the nozzle Insufficient water supply Turn water...

Page 13: ...den hose NO DETERGENT Detergent suction tube not properly connected to machine Check connection Detergent is too thick Dilute detergent For best results use manufacturers detergent Detergent filter va...

Page 14: ...Every 6 months Replace Quick Connects O Rings Annually As needed Clean Water Screen Filter Weekly Replace HP Hose Annually if there are any signs of wear PREVENTATIVE MAINTENANCE This pressure washer...

Page 15: ...021 0 Hose 3 8 X 50 1 Wire Tuff Skin Xpert HD and DD Models 1 2 8 750 247 0 Gun M407 1 3 8 783 040 0 Wand 44 With Side Grip 1 4 9 104 030 0 Quick connect nozzle Kit 040 1 s9 802 295 0 Nozzle 0003 Red...

Page 16: ...ANUAL Date Oil Changed Month Day Year Estimated Operating Hours Since Last Oil Change Date Oil Changed Month Day Year Estimated Operating Hours Since Last Oil Change oil change record Check pump oil a...

Page 17: ...t corrosion thermal expansion scale deposits or a contaminated water supply such as water in the unit with chloride content higher than that of 80 mg liter or use of chemicals not approved or recom me...

Page 18: ...www karchercommercial com www karchershark com Form 8 780 016 0 Xpert HD DD Revised 10 09 Printed in U S A or Mexico...

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