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Maintenance and Care / Technical Support

5.  Maintenance and care

• 

This is an electronic device. It requires careful handling and use.

• 

Keep the device free from dust and contaminants.

• 

Keep liquid and moisture away from the drive. 

• 

Clean the exterior of the device by wiping with a soft, dry cloth. Do not use any harsh or abrasive 

cleaning agents as it could damage the surface of the device.

• 

Do not attempt to open or repair the device yourself. Opening the device or attempting unauthorized 

repairs will void your warranty. If you need to have the device serviced, contact Kanguru Solutions 

Tech Support at 508-376-4245.

6.  technical Support

Kanguru Solutions guarantees that every Kanguru QSSD enclosure will be free from defects in 

workmanship and materials for 1 year from the date of purchase. It guarantees the Solid State Drive 

installed in the device for 1-year. This warranty does not apply if, in the judgment of Kanguru Solutions, 

the product fails due to damage from handling, accident, abuse, misuse, or if it has been used in a manner 

not conforming to the product’s instructions, has been modified in any way, or the warranty labels have 

been removed. 

If the product proves defective during this warranty period, call Kanguru Solutions Technical Support 

in order to obtain a Return Material Authorization required for service.  When returning a product, mark 

the RMA number clearly on the outside of the package, and include a copy of your original proof of 

purchase.

If you experience any problems using your Kanguru QSSD or have any technical questions regarding 

any of our products, please call our technical support department. 

Our tech support is free and available Monday thru Friday, 9am to 5pm EST. 

Call 1-508-376-4245 or

Visit our website at http://support.kanguru.com/

Summary of Contents for QSSD

Page 1: ...Kanguru QSSD External SSD USB3 0 User Manual Copyright 2015 All Rights Reserved ...

Page 2: ... software or documentation without obligation to notify any individual or entity Export Law Compliance Regardless of any disclosure made to Kanguru Solutions pertaining to the ultimate destination of the specific Kanguru product you warrant that you will not export directly or indirectly any Kanguru product without first obtaining the approval of Kanguru Solutions and the appropriate export licens...

Page 3: ...nts 1 Introduction 4 2 Parts and Functions 5 3 Specifications 5 4 Using Your Kanguru QSSD 6 4 1 Connecting Your Kanguru QSSD 6 4 2 Driver Installation 6 4 3 Disconnecting the Kanguru QSSD 7 5 Maintenance and Care 8 6 Technical Support 8 ...

Page 4: ...e data SSDs contain no moving parts Having no moving parts reduces power consumption while improving performance and reliability Low power consumption and improved ruggedness makes SSDs perfect for mobile computing Package Contents Kanguru QSSD USB3 0 Y type cable Rubber protective skin Quick Start Guide If any of the above items are missing please contact the Kanguru SolutionsTechnical Support De...

Page 5: ...terial Aluminum SSD interface SATA II 3Gbps Max Read Speed 350 MB s USB3 0 30MB s USB2 0 Max Write Speed 300 MB s USB3 0 25MB s USB2 0 Access Time 1ms USB3 0 Reliability 1 000 000 hours OS Compatibility Windows Vista Windows 7 Windows 8 Windows 10 32 and 64 bit compatible Mac Mac OS X 10 4 and above Size 5 x 3 x 0 5 Weight 0 5lbs 7 oz LED Activity Indicator USB 3 0 Port ...

Page 6: ...and a white connector The blue connector is the primary connector The white connector provides auxiliary power and must also be connected if the drive is not able to draw enough power through the primary connector alone Once the you have connected your QSSD to your computer using the provided cable the LED Activity Indicator on the top of the drive will light up indicating that the drive is powere...

Page 7: ...evice or while files and applications stored on the drive are in use DOING SO MAY RESULT IN LOSS OF DATA Mac Users To safely remove the drive from the system drag the external storage icon from your desktop to the trash bin This will safely remove the drive from your system Once the drive has been removed you can safely disconnect your drive Your system may freeze up or give you an error message i...

Page 8: ...rchase It guarantees the Solid State Drive installed in the device for 1 year This warranty does not apply if in the judgment of Kanguru Solutions the product fails due to damage from handling accident abuse misuse or if it has been used in a manner not conforming to the product s instructions has been modified in any way or the warranty labels have been removed If the product proves defective dur...

Page 9: ...Anywhere TM Legal terms and conditions available at www kanguru com Please review and agree before use Thank you Kanguru Solutions 1360 Main Street Millis MA 02054 www kanguru com 09 16 15 V 3 0 2015 Kanguru Solutions ...

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