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Warranty / Tech Support

6.    WARRANTY 

Kanguru Solutions guarantees that every Kanguru FlashBlu II will be free from defects in workmanship 

and materials for 3 years from the date of purchase. This warranty does not apply if, in the judgment 

of Kanguru Solutions, the product fails due to damage from handling, accident, abuse, misuse, or if 

it has been used in a manner not conforming to the product’s instructions, has been modified in any 

way, or the warranty labels have been removed. If the product proves defective during this warranty 

period, call Kanguru Solutions Technical Support in order to obtain a Return Material Authorization 

required for service. When returning a product, mark the RMA number clearly on the outside of the 

package, and include a copy of your original proof of purchase. In no event shall Kanguru Solutions’ 

liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential 

software, or its documentation. Kanguru Solutions offers no refunds for its products after 30 days of 

purchase. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, 

with respect to its products or the contents or use of this documentation and all accompanying 

software, and specifically disclaims its quality, performance, merchantability, or fitness for any 

particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or 

documentation without obligation to notify any individual or entity.

7.     TECH SUPPORT

If you experience any problems installing your Kanguru product or have any technical questions 

regarding any of our products, please call our tech support department. Our tech support is free and 

available Monday thru Friday, 9am to 5pm EST. 

Call 1-508-376-4245 

Or visit our website at 

www.Kanguru.com

Summary of Contents for FlashBlu II

Page 1: ...Kanguru FlashBlu II User Guide Copyright 2014 All Rights Reserved Model no ALK ...

Page 2: ...idental or consequential software or its documentation Kanguru Solutions offers no refunds for its products Kanguru Solutions makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpos...

Page 3: ...n 2 1 Introduction 4 1 1 Main Features 4 1 2 Package Contents 4 1 3 General Specifications 5 1 4 Minimum Hardware Requirements 5 2 Windows Operation 6 3 Mac Operation 8 4 Frequently Asked Questions 9 5 Cleaning and Maintenance 10 6 Warranty 11 7 Tech Support 11 ...

Page 4: ... your desktop or notebook computer The drive can be plugged into almost any system without having to install any drivers first In Windows 2000 XP 2003 Vista or 7 you do not need to install any drivers at all the FlashBlu II uses the built in Microsoft driver The Kanguru FlashBlu II comes with the Carry It Easy software suite More details on Carry It Easy can be found in the Carry It Easy Manual fo...

Page 5: ... Writes 1 000 000 Insertion Endurance 5000 cycles min Data Retention 10 years typical Certification FCC CE Operation Temperature 0ºC 50ºC Operation Humidity 10 70 Storage Temperature 40ºC 65ºC Storatge Humidity 20 90 Dimensions W x D x H 64 x 18 5 x 9 mm Weight 13g 03 lbs In line with Microsoft s End of Support announcement for Windows XP Kanguru Solutions is ending support for the Windows XP plat...

Page 6: ...istrator privileges Please check with your computer manufacturer or your computer administrator for advice on how to install a new hardware device Note Although you can connect the Kanguru FlashBlu II to a USB 1 1 port for optimum usability and compatibility make sure that you have the latest driver for your USB 2 0 Hi Speed ports 3 Windows will automatically start searching and installing the nec...

Page 7: ...t no data is being transferred to or from the device The easiest way to determine that no data is being transferred to or from the device is to check that the LED indicator on the back of the FlashBlu II is not blinking Be sure to follow these safe removal procedures Failure to do so may result in data corruption 1 Click on the Safely Remove Hardware icon in the taskbar 2 Select the FlashBlu II fr...

Page 8: ...les to and from your portable flash drive There is a write protect switch on the side of the device Slide the switch to the locked position if you need to protect your data from being overwritten If you are having issues getting your Kanguru FlashBlu II installed on your computer please refere to the Fequently Asked Questions section starting on page 9 Removing the Kanguru FlashBlu II Before attem...

Page 9: ...ke sure you have a USB 2 0 card installed and driver loaded so that you can take advantage of USB 2 0 speed Q6 Should I update my driver Yes it is a good idea to always keep your drivers up to date It is a good idea to check Microsoft s Windows Update website at http windowsupdate microsoft com or Apple s website at http www apple com support for USB driver updates Q7 The device cannot be detected...

Page 10: ...er or motherboard manufacturer for any USB driver fix Certain USB chipsets have known compatibility issues please check with them for any updates Also please go to Windows Update to check for any update to the Microsoft USB driver You might also want to update your Bios to the latest version Please contact your motherboard s manufacturer for help with that If you still have problem you cannot reso...

Page 11: ...l Kanguru Solutions liability exceed the price paid for the product from direct indirect special incidental or consequential software or its documentation Kanguru Solutions offers no refunds for its products after 30 days of purchase Kanguru Solutions makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all...

Page 12: ...egal terms and conditions available at www kanguru com Please review and agree before use Thank you Kanguru Solutions 1360 Main Street Millis MA 02054 www kanguru com 05 23 14 V1 4 2014 Kanguru Solutions ...

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