15
Troubleshooting
Problem
Possible Causes
What To Do
Vacuum cleaner is not
working
Vacuum cleaner is not
picking up dirt
Dust escaping from
vacuum
• The unit may not be
plugged into power
outlet
• Dust container is full
• Filter is clogged
• Dust container is not
fitted correctly
• Dust container is not
fitted correctly
• Hose is not fitted
correctly
• Dust container is full
• Ensure the power plug is
securely plugged
• Empty and clean the
dust container
• Refer to ‘Cleaning and
Replacing Filters’, page 11
• Check dust container
replacement
• Check dust container
installation
• Check hose installation
• Empty and clean the
dust container
Spare Parts
To order spare parts for your
Kambrook CaptivG3Pet/Cyclonic
Bagless Vacuum please contact
Customer Service on:
1300 139 789 (Australia)
and 0800 253 007 (New Zealand)
