20
www.KALORIK.com
220131
TROUBLESHOOTING
ISSUE
POSSIBLE REASON
POSSIBLE SOLUTION
Machine stops
working or
doesn't work
Low battery or no battery power
Charge the battery
There is a blockage
Remove the blockage
Roller brush is tangled by hair
Clean the roller brush. You
can also remove the side
covers of the roller to
remove the tangled hair
Roller brush stops
spinning
Roller brush is tangled by hair
Clean the roller and also
remove the side covers if
the roller to remove the
tangled hair
Weak suction
power
Dust bin, strainer or filter is full of
dust
Clean the dust bin, strainer
or filter replace the filter if
necessary
The strainer or filter are not
properly installed
Install the strainer and filter
There is blockage or the roller
brush is tangled by hair
Remove the blockage
Abnormal motor
sound
There is blockage
Remove the blockage
Battery cannot
be charged
Wrong adaptor is used
Make sure to use the
correct adaptor offered by
Kalorik
Connection between power
cord power cord and battery is
loose
Make sure the power cord
is plugged tightly
Hot air expels
from the main
unit
This is a result of operating at the
max setting for a prolonged
period of time. This is normal and
is intended to safely protect the
motor from overheating.
Reduce speed to a lower
setting or turn the unit off.
Please note, continuing to
operate at max speed is
safe.
If additional assistance is needed, please contact our Customer Assistance
at 1-888-525-6745.
