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Warranty
LIMITED WARRANTY
Kalia Inc. offers the following express limited warranty on its products. This warranty extend only to
the original owner/end-user for personal household use and are effective as of the date of purchase. The
warranty is not transferable to subsequent owners.Additional limitations may apply for commercial use.
1 YEAR LIMITED WARRANTY ON KALIA ACCESSORIES
Kalia Inc. guarantees all aspects of its accessories to be free of defects in material and workmanship for
normal residential use for as long as the original consumer/purchaser owns his or her home. If a defect
is found during normal residential use, Kalia Inc. may, at its sole discretion, elect to repair or provide a
replacement part or product.
Damage to a product caused by accident, misuse, or abuse is not covered under this warranty. Improper
care and cleaning shall have the effect of rendering this warranty void. Kalia Inc. is not responsible for
labor, installation or other incidental or consequential expenses. Under no circumstances shall the liability
of Kalia Inc. exceed the purchase price paid for a faucet by the owner/end-user, contractor or builder.
COMMERCIAL LIMITATIONS
In addition to the previously mentioned conditions and limitations, the warranty period for products
installed for commercial applications, or used in commercial ventures, shall cover a period of one (1) year
from the initial date of purchase by the owner/end-user, contractor or builder from an authorized dealer. If
the product is sold by Kalia Inc. as a display item, a one (1) year warranty applies.
WARRANTY SERVICE
If you wish to make a claim under this warranty, you may contact Kalia through your Dealer or directly at
1-877-GO-KALIA (1-877-465-2542) or again by writing to: [email protected] or to : Kalia Inc.,
Attn: Customer Service Dept., 1355 2nd Street, Sainte-Marie QC G6E 1G9 Canada. Be sure to provide
all pertinent information related to your claim, including a complete description of the problem you are
experiencing, the product name, product model number, color, finish, and finally the date and the location
where the product was purchased. Also include the product’s serial number or original receipt. For more
information or to obtain the name and address of the service and repair centre nearest you, call 1-877-
GO-KALIA.
EXCEPT AS SET FORTH HEREIN, KALIA INC. PROVIDES NO OTHER WARRANTIES,
EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF FITNESS AND
MERCHANTABILITY FOR A PARTICULAR PURPOSE OR COMPLIANCE WITH ANY
CODE.
This is the exclusive written warranty of Kalia Inc.
