Kali Audio WS-6.2 Users’ Guide
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1. I opened the subwoofer, and it is damaged.
If you received a speaker that is obviously damaged, please contact your dealer immediately.
2. The subwoofer is making no sound.
• Is the subwoofer plugged in?
• Is the subwoofer turned on? There should be a blue LED on the front of the subwoofer if it’s on. If
this light is off, the subwoofer is turned off.
• Is the volume turned up?
• Have you made sure that the subwoofer is not being bypassed using a footswitch?
• Are all cables plugged in to both your playback device and the subwoofer?
• Are you passing audio via your playback device?
3. The subwoofer sounds distorted.
• Is the subwoofer playing too loud? Turn down the volume on the back of the subwoofer. If the dis-
tortion goes away, you may be playing the subwoofer too loud. Besides the problem of distortion,
this can be damaging to your hearing if you are close to the subwoofer.
• Is your source too loud? Turn the volume down at your source device. If the distortion goes away,
you may be overdriving the input. If this is the case, turn the volume of the subwoofer up with the
volume control on the back.
4. I hear crackling, hums, or buzzing.
• Are you using RCA?
a. If “yes,” be advised that RCA is an unbalanced connection, and is prone to picking up noise
as signal travels through the cable. This is especially true if you are using very long RCA
cables.
• Is the subwoofer close to electronics like a television, wireless router, phone, motor, or radio? If
so, these can interact with the speaker’s electronics in ways that cause unwanted noise. Try mov-
ing the subwoofer at least .5 Meters (20 inches) from any such devices.
• Are there loose objects in the room that may be buzzing with the bass? Low frequencies can cause
objects in a room to vibrate loudly. Make sure that small, hard objects like screws and other hard-
ware are secure.
5. The subwoofer stops playing.
• If the subwoofer stops playing but the blue light stays on, you may be engaging it’s thermal protect
mode, which will shut the subwoofer down so that it does not damage itself. Power the subwoofer
down, wait 2-3 minutes, and power it back on.
• If the subwoofer plays after being turned off and on again, reduce the output level of the sub, and
make sure it is in a cool, well-ventilated area so that it does not overheat.
If none of the above solves your problem, contact your dealer to initiate a return.
Troubleshooting
