Kaiterra Sensedge Mini Connectivity FAQs & Troubleshooting Guide
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What's the requirement for Wi-Fi on the Sensedge Mini?
The Wi-Fi has to be 2.4GHz. 5GHz Wi-Fi is not supported.
The following Wi-Fi standards are supported: 802.11b/g/n or Wi-Fi 1/3/4 with the new naming.
Security standards including the latest 64/128 WEP, WPA-PSK, WPA2-PSK, WPA and WPA2
Personal are supported.
WPA2 Enterprise is NOT supported.
WPA/WPA2 are fulfilling the most part of 802.11i. The latest version of WPA3 is NOT
supported.
Internal PKI (Public Key Infrastructure) is NOT supported.
Can the Sensedge Mini communicate via Wi-Fi to the cloud and Ethernet to BMS via BACnet?
The Sensedge Mini can support connections to the cloud and BMS via BACnet
simultaneously, but the connections have to be over the same physical layer - both over Wi-
Fi or both over Ethernet.
Can the Sensedge Mini send data to another MQTT server?
The Sensedge Mini supports secondary MQTT. For more information, please refer to our
support center article on
Secondary MQTT Format for Enterprise Devices
What happens to the data recorded while the Sensedge Mini is offline?
The Sensedge Mini has 1 hour of backup storage, which allows the device to upload readings
in the case of a temporary network connection drop.
How much data does the Sensedge Mini transfer? What are the bandwidth requirements?
Various data is sent over the device’s network connection, including maintaining a secure
connection, checking for firmware updates, and uploading your data to the cloud (and your
dashboard/app). This data usage averages out to roughly 10MB per day.