FAQ
FAQ
01 - ENG
01 - ENG
What is the WiFi Password?
The default password is: 1234567890
My camera has frozen?
Try to restart the camera by holding the power
button or removing and reinserting the battery.
It won’t read my MicroSD Card
Make sure the MicroSD has been formatted.
If you are still having trouble, please visit
kaiserbaas.com/support for a guide on MicroSD
compatibility.
What is the maximum size MicroSD Card
I can use?
The camera supports up to 64gb MicroSD cards.
My footage files are split up?
The file system the camera uses is FAT32 and
the maximum file size is 4GB. Your camera will
split files into 4GB parts. The video length of
each file will be determined by the resolution and
fps you have set. Lower resolutions will result in
longer files.
How do I know when the camera is charged?
When connected and powered OFF the camera
status LED will be RED.
What is the WiFi Range?
The connection will work reliably up to 10m.
The camera won’t connect over WiFi
Areas with a large number of WiFi networks may
cause interference/connection problems when
trying to use the camera with WiFi. We suggest
moving away from any areas of concentrated
WiFi networks and trying again.
The audio/mic is too low/muffled
When using the camera in the waterproof case,
audio performance will be significantly impacted.
Try using the camera without the case for best
audio performance.
Choppy Playback
Choppy or slow playback is usually not a problem
with the file. Check the following common
solutions:
Your computer may not support the minimum
requirements for HD playback. Try recording at a
lower resolution and checking playback.
Video footage is recorded using the h.264 codec,
your video player may not support this format.
Please use a video player that supports h.264
playback. Visit kaiserbaas.com/support for
further information on compatible video players.
