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If you are having a problem with your unit, check this list for a possible solution before calling for service.
Symptoms
Causes/Remedies
G
ener
al
Power does not come on.
• Power plug is not inserted securely. Plug it in securely.
Adjustments or settings are suddenly canceled
before you finish.
• There is a time limit. Start the procedure again.
Unable to operate the unit from the remote
control.
• The path between the remote control and the remote sensor on the unit is
blocked.
• The battery is exhausted.
No sound is heard.
• Headphones are connected.
• Adjust the volume.
Sound quality is low.
• The terminals or disc pickup lens is dirty. Clean them.
iP
od
The iPod does not play, but “iPod” appears on
the display.
• The iPod battery is low or exhausted. Charge the iPod battery.
Disc/USB/SD
The disc/USB mass storage class device/SD card
does not play.
• Select the correct source — “DVD/CD,” “USB,” or “SD.”
• There is moisture condensation. Turn the unit on and wait for a few hours before
use.
• The disc is placed incorrectly. Place the disc with the label side facing forward.
• The disc is recorded using “packet writing (UDF file system).” It cannot be played.
• The disc is not be finalized correctly. Use finalized discs.
• The disc pickup lens is dirty. Clean it (Refer to page 25).
• The USB mass storage class device is not connected properly or the SD card is
not inserted properly.
• It is impossible to play USB mass storage class devices with a security function.
If the unit does not work correctly, disconnect the AC power cord from the wall outlet, wait for a while, then connect the cord again.
Troubleshooting
Troubleshooting
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