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46
EN
Master Page: Left-Heading0
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Page 46
TROUBLESHOOTING
Windows
®
SYMPTOM
CORRECTIVE ACTION
REFER TO:
Although the USB cable is
connected, PC operating
system does not recognize the
memory card in the
camcorder.
• Make sure that the AC Adapter is connected to the
camcorder and that the power is on.
Software
Installation and
USB
Connection
Guide
(
墌
pg. 9)
• Make sure that the USB cable is connected securely.
• Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC’s USB
connector.
• Windows
®
might not be recognizing the USB connector.
Make sure that the Universal Serial Bus controller is
enabled on the [System Properties] sheet in the [Control
Panel].
Cannot copy or save files.
• Make sure that there is enough free space available in the
drive where you are trying to copy or save a file.
—
• Make sure that the drive where you are trying to copy or
save a file is not write-protected.
• Make sure that a file with the same name does not
already exist where you are trying to copy or save a file.
• Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC’s USB
connector.