GB-51
AppenDiX
error Message
Error message
Possible causes
What to do
no or bad Signal
The aerial is not pointing properly.
Adjust aerial.
Check the cable from the aerial. If you cannot resolve the
problem, you may need to have your aerial and installation
tested by a professional.
the channel is
scrambled or not
available.
The channel has a signal, but no audio or video is
provided.
Confirm if the channel is currently on air.
The channel is for data broadcasting.
The channel cannot be viewed without the appropriate
model that supports data channels.
Smartcard is not plugged in.
Insert Smartcard.
Wrong Smartcard is in use.
Insert the appropriate Smartcard for the channel(s) you
wish to view.
Smartcard is not plugged in correctly.
Reinsert Smartcard; ensure that it is inserted correctly.
Smartcard is damaged.
Contact your Smartcard retailer or channel broadcaster for
a Smartcard replacement.
Audio not available
The channel has a video signal, but no audio is
provided.
Press the VOL+/- button on your remote control to confirm
that the channel has audio options.
ci Module not
installed.
CI Module (Conditional Access Module) is not
installed.
Insert CI Module.
CI Module is not inserted correctly
Reinsert CI Module.
CI Module is not recognized.
Insert a different CI Module to check if your existing
module is working.
invalid ci Module
Wrong CI Module (Conditional Access Module).
Insert the correct CI Module.
CI Module is not inserted correctly.
Remove and reinsert the CI Module.
CI Module is damaged
Replace CI Module.
