ENGLISH
31
Data Size:
B6L (182 mm x 128 mm)
Book Size:
B6L (182 mm x 128 mm)
Symptom
Remedy
Spotify
“DISCONNECTED”
USB is disconnected from the head unit. Please make sure
the device is connected properly through USB.
“CONNECTING”
• Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
• Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
“CHECK APP”
The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
Bluetooth®
No Bluetooth device is
detected.
• Search from the Bluetooth device again.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
be made.
• Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (Page 13)
Echo or noise is
heard during a phone
conversation.
• Adjust the microphone unit’s position. (Page 13)
• Check the
[ECHO CANCEL]
setting. (Page 15)
Phone sound quality is
poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Voice calling method is not
successful.
• Use voice calling method in a more quiet environment.
• Reduce the distance from the microphone when you speak
the name.
• Make sure the same voice as the registered voice tag is
used.
Troubleshooting
Symptom
Remedy
Bluetooth®
Sound is being interrupted
or skipped during playback
of a Bluetooth audio player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
“PLEASE WAIT”
The unit is preparing to use the Bluetooth function. If the
message does not disappear, turn off and turn on the unit,
then connect the device again.
“NOT SUPPORT”
The connected phone does not support Voice Recognition
feature or phonebook transfer.
“NO ENTRY”/“NO PAIR”
There is no registered device connected/found via
Bluetooth.
“ERROR”
Try the operation again. If “ERROR” appears again, check if
the device supports the function you have tried.
“NO INFO”/“NO DATA”
Bluetooth device cannot get the contact information.
“H/W ERROR”
Reset the unit and try the operation again. If “H/W ERROR”
appears again, consult your nearest service center.
“SWITCHING NG”
The connected phones might not support phone switching
feature.
The Bluetooth connection
between the Bluetooth
device and the unit is
unstable.
Delete the unused registered Bluetooth device from the
unit. (Page 17)
JS_JVC_KD_X372BT_E_EN_6th.indd 31
JS_JVC_KD_X372BT_E_EN_6th.indd 31
18/7/2019 9:46:34 AM
18/7/2019 9:46:34 AM
