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Symptoms
Remedies/Causes
General
• Sound cannot be heard from the speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
• The unit does not work at all.
Reset the unit (see page 2).
FM/AM
• SSM automatic presetting does not work.
Store stations manually.
• Static noise while listening to the radio.
Connect the antenna firmly.
Disc playback
• Disc cannot be played back.
Insert the disc correctly.
• CD-R/CD-RW cannot be played back.
• Tracks on the CD-R/CD-RW cannot be
skipped.
• Insert a finalized CD-R/CD-RW.
• Finalize the CD-R/CD-RW with the component which you
used for recording.
• Disc can be neither played back nor ejected.
• Unlock the disc (see page 9).
• Eject the disc forcibly (see page 2).
• Disc sound is sometimes interrupted.
• Stop playback while driving on rough roads.
• Change the disc.
• Check the cords and connections.
• “NO DISC” appears on the display.
Insert a playable disc into the loading slot.
MP3/WMA playback
• Disc cannot be played back.
• Use a disc with MP3/WMA tracks recorded in the
format compliant with ISO 9660 Level 1, Level 2,
Romeo, or Joliet.
• Add the extension code <.mp3> or <.wma> to the
file names.
• Noise is generated.
Skip to another track or change the disc. (Do not add the
extension code <.mp3> or <.wma> to non-MP3 or
WMA tracks.)
• A longer readout time is required (“CHECK”
keeps flashing on the display).
Do not use too many hierarchies and folders.
• Tracks are not played back in the order you
have intended.
Playback order is determined when the files are recorded.
• Elapsed playing time is not correct.
This sometimes occurs during play. This is caused by how
the tracks are recorded on the disc.
• “PLEASE EJECT” appears on the display.
Insert a disc that contains MP3/WMA tracks.
• Correct characters are not displayed (e.g.
album name).
This unit can only display alphabets (upper case),
numbers, and a limited number of symbols.
Troubleshooting
What appears to be trouble is not always serious. Check the following points before calling a service center.
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