Problem and alarm code
Possible cause and solution
The appliance door is difficult to close.
• The appliance is not levelled. Loosen or tighten
the adjustable feet (if applicable).
• Parts of the tableware are protruding from the
baskets.
Rattling/knocking sounds from inside
the appliance.
• The tableware is not properly arranged in the
baskets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the circuit-beaker.
• The amperage is insufficient to supply simulta‐
neously all the appliances in use. Check the
socket amperage and the capacity of the meter
or turn off one of the appliances in use.
• Internal electrical fault of the appliance. Contact
an Authorised Service Centre.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible causes.
Once you have checked the appliance,
press the start button. If the problem
occurs again, contact an Authorised
Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING! We do not
recommend using the
appliance until the problem has
been completely fixed. Unplug
the appliance and do not plug it
in again until you are certain
that it operates correctly.
The washing and drying results are not satisfactory
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and basket load‐
ing leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and
Cleaning".
Poor drying results.
• Tableware has been left for too long inside a closed ap‐
pliance.
• There is no rinse aid or the dosage of rinse aid is not
enough. Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance activate AirDry.
• We recommend to always use rinse aid, even in combi‐
nation with multi-tablets.
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