Juniper Junos Space JA1500, Hardware Manual

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Related
Documentation
Field-Replaceable Units on the JA2500 Junos Space Appliance on page 13
•
•
Unpacking the JA2500 Junos Space Appliance on page 33
Locating the Serial Number on a JA2500 Junos Space Appliance or Component
If you are returning a JA2500 Junos Space Appliance or hardware component to Juniper
Networks for repair or replacement, you need to provide the serial number of the appliance
or component to the Juniper Networks Technical Assistance Center (JTAC) when you
contact them to obtain Return Materials Authorization (RMA) number. If the JA2500
appliance is operational and you can access the Junos Space CLI, you can list serial
number of the appliance using a shell command. If you do not have access to the Junos
Space CLI, you can find the serial number on the ID label present on the physical appliance
or component.
NOTE: To find the serial number on the physical appliance component, you
need to remove the component from the appliance chassis, for which you
must have the required parts and tools available. See
“Installing and Removing
JA2500 Junos Space Appliance Hardware Components” on page 123 for more
information.
• Listing the JA2500 Appliance Details using the Junos Space CLI on page 142
• Locating the Chassis Serial Number ID Label on a JA2500 Appliance on page 143
•
Locating the Serial Number ID Labels on FRUs in the JA2500 Appliance on page 143
Listing the JA2500 Appliance Details using the Junos Space CLI
Before you begin, ensure that you have connected the Junos Space appliance to a
management console. For more information, refer to the
“Connecting a Junos Space
Appliance to a Management Console” on page 43 topic.
To find the appliance serial number, do the following:
1.
Log in to the appliance as the admin user.
The Junos Space Settings Menu appears.
2.
Type
6
, which is the
(Debug) run shell
option.
You are prompted to enter your password.
3.
Type the password for the admin user and press Enter.
You are taken to the shell.
4.
To view the information about the appliance, execute the following command:
[root@host ~]# dmidecode –t 1
Copyright © 2018, Juniper Networks, Inc. 142
JA2500 Junos Space Appliance Hardware Guide