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configuration analysis and change review
Juniper Networks Configuration Analysis and Change review
service provides consultative review and analysis by optimizing
your network configuration in conjunction with a Juniper engineer’s
detailed understanding of your network and expertise regarding
Juniper products. Juniper engineers will discuss your requirements
in detail and apply best practices and Juniper methodology to
analyze configuration and features with a focus on scalability,
resilience, and efficiency.
Design review
Juniper Networks Design Change review service provides
consultative review and recommendations for improving and
optimizing certain aspects of your existing detailed design plan for
network modifications. leveraging Juniper engineering experience
and knowledge of your network architecture, this service offering
enables you to receive validation from Juniper experts before
making changes to your network.
Feature rollout Plan review
Juniper Networks Feature rollout Plan review service provides
you with a consultative review and recommendations for planned
feature introductions to determine the optimal rollout plan.
Juniper engineers will work with you to understand priorities,
requirements, and goals. By applying and understanding your
network topology, product configurations, feature requirements,
and strategy, the Juniper engineer will provide detailed analysis
and recommendations that proactively identify risks to help
minimize potential service disruption when the implementation
plan is carried out.
Network change Plan review
Juniper Networks Change Plan review service reviews your
network change plans and provides recommendations for
optimizing processes based on known best practices. Network
change plans may include software/hardware upgrade
implementation plans and new feature implementation plans.
implementation Support
Juniper Networks Implementation Support service provides
remote engineering assistance on critical network changes such
as migrations, software upgrades, and feature rollouts. The Juniper
engineer will have sufficient information about the network
change implementation via knowledge transfer with your team,
and will be able to assist by analyzing events experienced during
the change and providing recommendations.
Product issue impact review
Juniper Networks Product Issue Impact review service provides a
detailed review of hardware and software bugs found in the field
that match your network profile to help determine the potential
impact and risk to your network.
Software upgrade recommendation and review
Juniper Networks Software upgrade recommendation and review
service provides expert review of your software requirements,
assessment of software upgrade risk, analysis of potential impact
on your network, and recommendations on a target software
release that can best meet your requirements.
Product Health check
Juniper Networks Product Health Check uses sample data from
targeted Juniper devices to check key indicators of device health
and utilization. This helps determine if a product is maintaining
performance expectations based on Juniper recommended best
practices. Juniper engineers will analyze your data and provide
recommended actions or workarounds to help you minimize the
risk and improve your network performance.
training credits
Training credits provide you with access to knowledge transfer
opportunities such as webcasts, and also a fixed number of
Juniper training credits (JTCs) that can be used to gain access
to any private or publicly available, open enrollment, instructor-
led, instructor-led online, and E-learning courses at Juniper
Networks Education Centers or any participating Juniper Networks
Authorized Education Center (JNAEC) worldwide. The following
criteria apply to the use of training credits:
• Credits can be used for private or publicly available, open enrolment,
instructor-led, instructor-led online, and E-learning courses.
• Credits are redeemable at Juniper Networks Education Centers
or any participating Juniper Networks Authorized Education
Center (JNAEC) worldwide.
• Credits are valid for one (1) year from the purchase date of the
Juniper Care Plus contract. The courses chosen must begin
before the credits expire.
• All Juniper Networks training credits must be redeemed in u.S.
dollars (uSD).
You are entitled to a fixed number of training credits. For details,
please contact your local Juniper Partner or Juniper Networks
field sales manager. In addition, you will be invited to monthly
informational webcast sessions delivered by Juniper product and
support subject matter experts on leading practices in product
usage and troubleshooting.
Service Specifications
Your responsibilities include:
• Work with Juniper to install and set up Junos Space and Service
Insight, and to validate a Service Insight connection with Juniper.
• When requested, provide the necessary hardware required for
Service Insight (you can purchase a Junos Space appliance or
use your own vMware infrastructure).
• Work with Juniper to set up Internet access of Service Insight
to connect to Juniper Support Systems (JSS), including any
potential firewall settings.
