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About This Guide

Use this guide to install hardware and perform initial software configuration, routine maintenance, and
troubleshooting for JSA5800.

After completing the installation and basic configuration procedures covered in this guide, refer to the
JSA software documentation for information about further software configuration. See

Juniper Secure

Analytics

Summary of Contents for JSA5800

Page 1: ...Juniper Secure Analytics 5800 Hardware Guide Published 2021 06 03...

Page 2: ...dware Guide Copyright 2021 Juniper Networks Inc All rights reserved The information in this document is current as of the date on the title page YEAR 2000 NOTICE Juniper Networks hardware and software...

Page 3: ...Installation Guidelines for the JSA5800 Appliance 13 JSA5800 Appliance Physical Specifications 14 JSA5800 Appliance Rack Requirements 16 Additional Hardware Requirements 17 3 Initial Installation and...

Page 4: ...y Cables on the JSA5800 Appliance 44 Replacing a DC Power Supply on the JSA5800 Appliance 45 Replacing DC Power Supply Cables on the JSA5800 Appliance 46 5 Troubleshooting Hardware Contacting Juniper...

Page 5: ...ines and Warnings 77 AC Power Electrical Safety Guidelines 78 AC Power Disconnection Warning 79 DC Power Electrical Safety Guidelines 80 DC Power Disconnection Warning 81 DC Power Grounding Requiremen...

Page 6: ...the installation and basic configuration procedures covered in this guide refer to the JSA software documentation for information about further software configuration See Juniper Secure Analytics RELA...

Page 7: ...1 CHAPTER Overview JSA5800 System Overview 2 JSA5800 Chassis 4...

Page 8: ...or optional DC power supplies eight hot swappable hard drives 128 GB memory and two 10 Gigabit and four Gigabit Ethernet interfaces The JSA5800 appliance Responds to the right threats at the right ti...

Page 9: ...es by processing data from security devices and network devices It helps network administrators to provide effective responses to external and internal threats SEE ALSO General Site Installation Guide...

Page 10: ...the power supply and RAID array SEE ALSO Replacing AC Power Supply Cables on the JSA5800 Appliance 0 Replacing an AC Power Supply on the JSA5800 Appliance 0 Replacing a DC Power Supply on the JSA5800...

Page 11: ...00 appliance Figure 1 JSA5800 Front Panel Table 2 on page 5 lists the front panel components of the JSA5800 appliance Table 2 JSA5800 Front Panel Components Callout Component Description 1 Front Bezel...

Page 12: ...ve7 5 Hard drive Empty slots Drive8 Drive15 6 RESET button Reboots the appliance 7 Chassis LEDs Provides the colors and states and the status they indicate Figure 2 on page 6 shows the front panel LED...

Page 13: ...inking it indicates DataShare interface activity 3 Alert Power fail Red Indicates a power supply failure Amber Indicates that the appliance is operating normally The LED might glow amber if a rescue c...

Page 14: ...ambient room temperature being too warm You can perform the following checks Check the routing of the cables and ensure that all fans are present and operating normally Ensure that the chassis covers...

Page 15: ...el components of the JSA5800 appliance Table 4 JSA5800 Back Panel Components Callout Components Description 1 Power supply Provides power to all components 2 Dedicated IPMI LAN port 1 RJ 45 dedicated...

Page 16: ...eth1 5 VGA port 1 VGA port NOTE This port is not supported 6 USB ports 4 USB ports Top left port 1 top right port 3 Bottom left port 0 bottom right port 2 7 COM port 1 DB 9 COM port Figure 4 on page...

Page 17: ...10 Mbps Green Indicates that the speed of the connection is 100 Mbps Amber Indicates that the speed of the connection is 1 Gbps 2 Activity Indicates link activity SEE ALSO JSA5800 Appliance Descripti...

Page 18: ...2 CHAPTER Site Planning Preparation and Specifications JSA5800 Site Guidelines and Requirements 13...

Page 19: ...flow around the chassis must be unrestricted Allow sufficient clearance between the front and back of the chassis and adjacent equipment Ensure that there is adequate circulation in the installation l...

Page 20: ...m x 89 mm 24 8 in x 17 2 in x 3 5 in Weight 41 9 lb Warranty 1 year HW 90 days SW Fans 3 x 8 cm 9 5K RPM 4 pin PWM fans Panel Display LEDs Power Hard Drive Activity Network Activity System Overheat an...

Page 21: ...power supply DC Input 40 VDC to 72 VDC 40 A Max DC Output 4 A 5 V standby 70 A 12 V 36 to 42 VDC input 83 A 12 V 43 to 76 VDC input Environmental specifications RoHS RoHS Compliant Temperature operat...

Page 22: ...iation http www eia org Clearance The outer edges of the mounting brackets extend the width of either chassis to 19 in 48 3 cm The front of the chassis extends approximately 1 5 in 3 8 cm beyond the m...

Page 23: ...lling your JSA5800 appliance ensure that you have access to the following additional hardware components A serial console To make sure that your JSA data is preserved during a power failure we recomme...

Page 24: ...es No No Out 22 SSH connection to new managed device Yes Yes No 53 DNS lookups Yes No No 80 System security updates from Juniper Networks Yes Yes Yes 123 NTP time synchronizatio n Yes Yes Yes SEE ALSO...

Page 25: ...JSA5800 Chassis 4 JSA5800 Installation Overview 21 19...

Page 26: ...nstallation and Configuration JSA5800 Installation Overview 21 Installing the JSA5800 in a Rack 22 Connecting the JSA5800 to Power 32 Connecting the JSA5800 Appliance to a Management Device 35 Configu...

Page 27: ...sh to a Rack SEE ALSO Installing the JSA5800 Appliance Using Front and Rear Mounting Flush to a Rack 0 Tools and Parts Required for Installing the JSA5800 Appliance 0 Installing the JSA5800 Appliance...

Page 28: ...ESD grounding wrist strap SEE ALSO Overview of Installing the JSA5800 Appliance in a Rack 0 Installing the JSA5800 Appliance Using Front and Rear Mounting Flush to a Rack 0 Installing the JSA5800 Appl...

Page 29: ...800 Appliance Using Front and Rear Mounting Flush to a Rack 2 Plug the power cords into each of the AC receptacle on the rear panel See Figure 5 on page 23 Figure 5 Connecting the AC Power Cord 3 Plug...

Page 30: ...tion LED 5 Plug a RS 232 DB 9 F F cable into the console port This cable is a console cable and DB 9 connector with 1 8 pinouts The connector is shipped with your JSA5800 appliance Table 10 on page 24...

Page 31: ...R Input Data Set Ready 7 RTS Output Request to Send 8 CTS Input Clear to Send 9 RI Ring Indicator 10 NC Not Connected 6 Push the power button on the front panel The power LED below the power button tu...

Page 32: ...ws required to install the chassis in a rack Each rail assembly consists of an inner a middle and an outer rail as shown in Figure 7 on page 26 Figure 7 Identifying the Inner Middle and Outer Rails 1...

Page 33: ...sis hooks with the holes in the inner rails as shown in Figure 9 on page 27 c Slide the inner rail toward the front of the chassis until the inner rail clicks into the locked position d Secure the inn...

Page 34: ...he rack and use the M5 screws to secure the front of the outer rails to the rack as shown in Figure 10 on page 28 and Figure 11 on page 29 Figure 10 Inserting the Front Mounting Rails c Extend the out...

Page 35: ...the screws to secure the rear of the outer rails to the rack as shown in Figure 11 on page 29 Figure 11 Inserting the Front and Rear Mounting Rails 3 Slide the middle rails away from the rear of the o...

Page 36: ...Bearing Shuttle 6 With even pressure on both sides slide the chassis inner rails into the middle rails until the locking tab of the inner rail clicks into the front of the middle rail locking the cha...

Page 37: ...he Chassis in a Four Post Rack SEE ALSO Overview of Installing the JSA5800 Appliance in a Rack 0 Installing the JSA5800 Appliance Using Front and Rear Mounting Flush to a Rack 0 Connecting the JSA5800...

Page 38: ...in the appliance to a grounded AC power outlet by using an AC power cord with the grounding pin appropriate for your geographical location NOTE A ground connection to the protective earthing terminal...

Page 39: ...eplates WARNING DC powered JSA appliances are intended for installation only in restricted access locations WARNING Before you perform the following procedure ensure that power is removed from the DC...

Page 40: ...Connecting the JSA5800 Appliance to a Management Device Installing the JSA5800 Appliance RELATED DOCUMENTATION JSA5800 Installation Overview 21 Installing the JSA5800 in a Rack 22 Configuring the JSA5...

Page 41: ...o the JSA5800 Back Panel Components table for the location of the ports in JSA5800 Appliance Back Panel Description on page 9 NOTE You can choose any GB ports as the management port To connect a manag...

Page 42: ...e 6 Configure the following port settings Bits per second 9600 Stop bits 1 Data bits 8 Parity None RELATED DOCUMENTATION Connecting the JSA5800 to Power 32 Installing the JSA5800 Appliance 23 Configur...

Page 43: ...types of setup normal Default setup recovery HA recovery setup 7 Select Next The Tuning Template window appears 8 Select Enterprise and then select Next The Date and Time window appears 9 Select the...

Page 44: ...rver specify the local host in this field 16 Use Tab to select Next Press Enter The New Root Password window appears 17 To configure the JSA root password a Type a new password b Select Next and then...

Page 45: ...h document mode and browser mode enabled 8 0 and 9 0 Mozilla Firefox 17 0 ESR and 24 0 ESR NOTE Because of Mozilla s short release cycle we cannot commit to testing on the latest versions of the Mozil...

Page 46: ...nalytics Administration Guide NOTE You will need a permanent license for the JSA appliance to upgrade to a higher version If you have a temporary license the upgrade will fail run the installer again...

Page 47: ...4 CHAPTER Maintaining Components Maintaining the JSA5800 RAID Array 42 Maintaining JSA5800 Power System 42...

Page 48: ...correction Redundant data storage to detect and resolve problems The JSA5800 appliance uses the RAID10 configuration In RAID10 drives are duplicated for fault tolerance To monitor the JSA5800 RAID arr...

Page 49: ...t the power and grounding cables are arranged so that they do not obstruct access to other components Routinely check the power LED on the power supply module If the LED status is green the power supp...

Page 50: ...the tab is on the left side 6 Using both hands slide the replacement power supply straight into the chassis until the power supply is fully seated in the chassis slot Make sure the tab on the left edg...

Page 51: ...eaker for the power supply being removed 2 Make sure that the voltage across the DC power source cable leads is 0 V and that there is no chance that the cables might become active during the removal p...

Page 52: ...bles might become active during the removal process 3 Remove the clear plastic cover over the terminal studs on the faceplate 4 Remove the power cable from the DC power source NOTE Ensure the cable is...

Page 53: ...JSA5800 Chassis 4 47...

Page 54: ...5 CHAPTER Troubleshooting Hardware Contacting Juniper Networks Technical Assistance Center 49...

Page 55: ...umber followed by the key if this is an existing case or press the key to be routed to the next available support engineer When requesting support from JTAC by telephone be prepared to provide the fol...

Page 56: ...Warning 60 Chassis Lifting Guidelines for the JSA5800 Appliance 61 Ramp Warning 61 Rack Mounting and Cabinet Mounting Warnings 62 Grounded Equipment Warning 66 Laser and LED Safety Guidelines and Warn...

Page 57: ...er Wiring Sequence Warning 84 Multiple Power Supplies Disconnection Warning 86 TN Power Warning 87 Agency Approvals for the JSA5800 Appliance 87 Compliance Statements for EMC Requirements for the JSA5...

Page 58: ...andard practices for preventing accidents Waarschuwing Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroorzaken Voordat u aan enige apparatuur gaat we...

Page 59: ...lo de aviso significa peligro Existe riesgo para su integridad f sica Antes de manipular cualquier equipo considerar los riesgos que entra a la corriente el ctrica y familiarizarse con los procedimien...

Page 60: ...uctions are provided in the hardware documentation for this device Such an action could cause severe electrical shock Do not push or force any objects through any opening in the chassis frame Such an...

Page 61: ...s zones auxquelles seul le personnel de service peut acc der en utilisant un outil sp cial un m canisme de verrouillage et une cl ou tout autre moyen de s curit L acc s aux zones de s curit est sous l...

Page 62: ...dning och kontrolleras av den auktoritet som ansvarar f r omr det Qualified Personnel Warning WARNING Only trained and qualified personnel should install or replace the device Waarschuwing Installatie...

Page 63: ...d make sure that it is in direct contact with your skin If a grounding strap is not available hold the component in its antistatic bag see Figure 15 on page 58 in one hand and touch the exposed bare m...

Page 64: ...n get electrostatically charged To dissipate this charge always ground the cables to a suitable and safe earth ground before connecting them to the system Attention Les c bles ANSI TIA EIA 568 par exe...

Page 65: ...and operate your equipment Fire Suppression In the event of an electrical hazard or an electrical fire you should first turn power off to the equipment at the source Then use a Type C fire extinguish...

Page 66: ...WARNING Read the installation instructions before you connect the device to a power source Waarschuwing Raadpleeg de installatie aanwijzingen voordat u het systeem met de voeding verbindt Varoitus Lu...

Page 67: ...u lift Balance the load evenly and be sure that your footing is solid RELATED DOCUMENTATION Ramp Warning 61 Installation Instructions Warning 60 Rack Mounting and Cabinet Mounting Warnings 62 Grounded...

Page 68: ...ured to the building structure The device should be mounted at the bottom of the rack if it is the only unit in the rack When mounting the device on a partially filled rack load the rack from the bott...

Page 69: ...senna ne ennen laitteen asettamista telineeseen tai sen huoltamista siin Avertissement Pour viter toute blessure corporelle pendant les op rations de montage ou de r paration de cette unit en casier i...

Page 70: ...n un telaio il quale deve essere fissato alla struttura dell edificio Questa unit deve venire montata sul fondo del supporto se si tratta dell unica unit da montare nel supporto Quando questa unit vie...

Page 71: ...unidade Atenci n Para evitar lesiones durante el montaje de este equipo sobre un bastidor oeriormente durante su mantenimiento se debe poner mucho cuidado en que el sistema quede bien estable Para gar...

Page 72: ...instructies in deze gids om het apparaat goed te aarden Varoitus Laitteen on oltava pysyv sti maadoitettu Maadoita laite asianmukaisesti noudattamalla t m n oppaan ohjeita Avertissement L appareil do...

Page 73: ...oduct Warning 68 Laser Beam Warning 69 Juniper Networks devices are equipped with laser transmitters which are considered a Class 1 Laser Product by the U S Food and Drug Administration and are evalua...

Page 74: ...tine toute focalisation directe de l il sur une source laser m me de faible puissance peut entra ner des l sions oculaires irr versibles Class 1 Laser Product Warning LASER WARNING Class 1 laser prod...

Page 75: ...een l k tarkastele sit suoraan optisen laitteen avulla Avertissement Ne pas fixer le faisceau des yeux ni l observer directement l aide d instruments optiques Warnung Nicht direkt in den Strahl blicke...

Page 76: ...n ist Vermeiden Sie es sich den Strahlungen auszusetzen und starren Sie nicht in die ffnungen Avvertenza Quando i cavi in fibra non sono inseriti radiazioni invisibili possono essere emesse attraverso...

Page 77: ...the manufacturer s instructions Waarschuwing Er is ontploffingsgevaar als de batterij verkeerd vervangen wordt Vervang de batterij slechts met hetzelfde of een equivalent type dat door de fabrikant aa...

Page 78: ...mplaza de manera incorrecta Reemplazar la bater an EXclusivamente con el mismo tipo o el equivalente recomendado por el fabricante Desechar las bater as gastadas seg n las instrucciones del fabricante...

Page 79: ...tioni gravi oppure il metallo pu saldarsi ai terminali Advarsel Fjern alle smykker inkludert ringer halskjeder og klokker f r du skal arbeide p utstyr som er koblet til kraftledninger Metallgjenstande...

Page 80: ...p systemet eller koble kabler til eller fra systemet n r det tordner eller lyner Aviso N o trabalhe no sistema ou ligue e desligue cabos durante per odos de mau tempo trovoada Atenci n No operar el s...

Page 81: ...la circolazione dell aria sia impedita lasciate uno spazio di almeno 15 2 cm di fronte alle aperture delle ventole Advarsel Unng overoppheting av eventuelle rutere i Juniper Networks switch Disse skal...

Page 82: ...ando le normative italiane vigenti in materia Advarsel Endelig disponering av dette produktet m skje i henhold til nasjonale lover og forskrifter Aviso A descartagem final deste produto dever ser efec...

Page 83: ...orts pour int rieur ne doivent pas tre raccord s physiquement aux interfaces pr vues pour la connexion l installation ext rieure ou son c blage Les ports pour int rieur de l appareil sont r serv s au...

Page 84: ...s moist floors ungrounded power extension cords and missing safety grounds Operate the device within marked electrical ratings and product usage instructions To ensure that the device and peripheral e...

Page 85: ...isconnected so that power to the device is completely removed to prevent electric shock To disconnect power unplug all power cords one for each power supply Power Cable Warning Japanese WARNING The at...

Page 86: ...i eller n ra str mf rs rjningsenheter skall du f r v xelstr msenheter dra ur n tsladden DC Power Electrical Safety Guidelines A DC powered device is equipped with a DC terminal block that is rated for...

Page 87: ...a positive ground system you must connect the positive lead to the terminal labeled RTN the negative lead to the terminal labeled 38 VDC and the earth ground to the device grounding points RELATED DOC...

Page 88: ...Sie den Schaltergriff des Unterbrechers mit Klebeband in der AUS Stellung fest Avvertenza Prima di svolgere una qualsiasi delle procedure seguenti verificare che il circuito CC non sia alimentato Per...

Page 89: ...ing 84 DC Power Grounding Requirements and Warning An insulated grounding conductor that is identical in size to the grounded and ungrounded branch circuit supply conductors but is identifiable by gre...

Page 90: ...ED DOCUMENTATION General Electrical Safety Guidelines and Warnings 0 Prevention of Electrostatic Discharge Damage 0 AC Power Electrical Safety Guidelines 0 AC Power Disconnection Warning 0 DC Power El...

Page 91: ...ti all estremit del cablaggio come illustrato La corretta sequenza di cablaggio da massa a massa da positivo a positivo da linea ad L e da negativo a negativo da neutro a N Tenere presente che il filo...

Page 92: ...erbindingen moeten volledig worden verwijderd om de stroom van deze eenheid volledig te verwijderen Varoitus T ss laitteessa on useampia virtal hdekytkent j Kaikki kytkenn t on irrotettava kokonaan jo...

Page 93: ...er system Waarschuwing Het apparaat is ontworpen om te functioneren met TN energiesystemen Varoitus Koje on suunniteltu toimimaan TN s hk voimaj rjestelmien yhteydess Avertissement Ce dispositif a t c...

Page 94: ...iated Emissions ICES 003 Issue 4 Feb 2004 Canada Radiated Emissions VCCI V 3 2013 04 and V 4 2012 04 Japanese Radiated Emissions AS NZS CISPR22 2009 CISPR 24 1997 A1 2001 A2 2002 IT Equipment Immunity...

Page 95: ...t will operate to the users satisfaction Before installing this equipment users should ensure that it is permissible to connect the equipment to the facilities of the local telecommunications company...

Page 96: ...nternal metallic water pipe system if present are connected together This precaution might be particularly important in rural areas European Community This is a Class A device In a domestic environmen...

Page 97: ...accordance with the instruction manual might cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case...

Page 98: ...ler or an experienced radio or TV technician for help RELATED DOCUMENTATION Agency Approvals for the JSA5800 Appliance 87 Compliance Statements for Acoustic Noise for the JSA5800 Appliance 92 Installa...

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