
Cryo-Compact Circulators
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12. JULABO Service – Online remote diagnosis
JULABO Cryo-Compact Circulator s of the HighTech series are
equipped with a so-called black box. This box is implemented in
the controller and records all significant data for the last 30
minutes.
In case of a failure, this data can be read out from the unit by
using special software. The respective program is available for
free
download from
www.julabo.com
\ EasyBlackBox.
•
Installation is easy and carried out step by step.
Please observe the instructions.
•
Data read-out is possible in the conditions
„OFF“, „R OFF“ or „ALARM“.
•
Connect the Cryo-Compact Circulator to the computer using
an interface cable.
•
Start the EasyBlackBox program.
The program asks for the used port (COM1, ......) and the baud
rate of the unit.
You do not have this information on hand? Simply try it out!
The program keeps on sending this request until the actually
used port and correct baud rate are entered.
•
Data is read out and shown on the monitor
divided in the sections
>Einstellungen/Settings<,
>Alarmspeicher/Alarms stored<,
>Blackbox<
see example
•
After pressing >Speichern/Save< a text file is
compiled. The program proposes a filename -
>C:\model description and barcode no.<.
Modifications are possible.
•
E-mail this file to
,
JULABO's service department. JULABO is thus
able to provide rapid support.