JR XF421EX, Manual

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XF421EX MANUAL • WARRANTY AND SERVICE IMFORMATION
Important Note : Be sure to keep your original dated sales receipt in a safe place as you will be required to provide proof-of-purchase
date for the equipment to be serviced under warranty.
WARRANTY AND SERVICE INFORMATION
WARRANTY COVERAGE
REPAIR SERVICE INSTRUCTIONS
Your new JR Remote Control Radio System is
warranted to the original purchaser against
manufacturer defects in material and workmanship
for one year from the date of purchase. During this
period, Horizon Service Center will repair or replace,
at our discretion and at no cost to the purchaser, any
component that is found to be factory defective. This
warranty is limited to the original purchaser of the
unit and is not transferable.
This warranty does not apply to any unit which has
been improperly installed, mishandled, abused, or
damaged in a crash, or to any unit which has been
repaired or altered by any unauthorized agencies.
Under no circumstances will the buyer be entitled to
consequential or incidental damages. This limited
warranty gives you specific legal rights; you also have
other rights which may vary from state to state. As
with all fine electronic equipment, do not subject
your radio system to extreme temperatures, humidity
or moisture. Do not leave it in direct sunlight for
long periods of time.
In the event that your JR radio needs service, please
follow the instructions listed below:
1. Check all on/off switches to be sure they are off.
This will speed the repair process of checking
battery condition.
2. Return your system components only (transmitter,
receiver, servos, etc). Do not return your system
installed in a model aircraft.
3. Preferably, use the original carton/packaging
(molded foam container), or equivalent, to ship
your system. Do not use the system carton itself as
a shipping carton. You should package the system
carton within a sturdy shipping container using
additional packing material to safeguard against
damage during transit.
Include complete name
and address information inside the carton, as
well as clearly writing it on the outer label/return
address area.
4. Include detailed information explaining your
operation of the system and problem(s)
encountered. Provide an itemized list of equipment
enclosed and identify any particular area/function
which may better assist our technicians in
addressing your concerns. Date your
correspondence, and be sure your complete name
and address appear on this enclosure.
5. Include your name, mailing address, and a phone
number where you can be reached during the
business day.
6. Warranty Repairs. To receive warranty service, you
must include your original dated sales receipt to
verify your proof-of-purchase date. Providing that
warranty conditions have been met, your radio will
be repaired without charge.
7. Normal Non-Warranty Repairs. Should your repair
cost exceed 50% of the retail purchase cost, you will
be provided with an estimate advising you of your
options.
Within your letter, advise us of the payment method
you prefer to use. Horizon Service Center accepts
VISA or MasterCard. Include your card number and
expiration date. Horizon Service Center also accepts
money orders.
Mail your system to:
Horizon Service Center
4105 Fieldstone Road
Champaign, IL 61822
Phone: (217) 355-9511
www.horizonhobby.com
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