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10. Warranty
10.1 So Lite™ S1 12-Month Limited Warranty
Journey Health and Lifestyle warrants the frame and mechanical
components to be free from defects in materials and workmanship for a
period of twelve (12) months from the original purchase date. The originally
supplied tires and fabric seat are all warranted to be free from defects in
materials and workmanship for a period of six (6) months from the original
purchase date. If within such warranty period the components or parts
referenced in this paragraph shall be proven to Journey Health and
Lifestyle’s satisfaction to be defective, the product shall, at Journey Health
and Lifestyle’s option, be repaired or replaced with new or refurbished
product components. In some cases, an installation kit with instructions
may be provided to the owner to facilitate installation of a replacement
product component. This warranty does not include any labor charges
incurred in product component installation. The warranty period of the
repaired or replaced product shall terminate with the termination of the
warranty period for the original product. Journey Health and Lifestyle’s sole
obligation and your exclusive remedy under this warranty shall be limited
to such repaired or replaced product.
Contact Journey Health and Lifestyle before sending any product for
warranty repair or replacement. Do not send any product without our prior
written consent.
10.2 Limitations and Exclusions:
This warranty does not cover damage, deterioration or malfunction
resulting from accident, negligence, misuse, abuse, occupancy by more
than one user and cargo weight above that specified in this Product
Manual; improper storage; improper operation or failure to follow
instructions according to this Product Manual; damage in shipment of the
product (claims must be presented to the carrier); repair, attempted repair
or modifications made by anyone other than Journey Health and Lifestyle;
any unit on which the serial number has been defaced, modified or
removed; normal wear items; any periodic maintenance; deterioration
due to perspiration, corrosive atmosphere, or ground covering such as
pine needles or crushed limestone dust, or other external causes such as
punctures, extremes in temperature or humidity; damages related to
lighting, flood or circumstances beyond Journey Health and Lifestyle’s
control; or products subjected to commercial or institution use.
WARRANTY
