Acapella Installation Guide
3
Joule Product Warranty Terms & Conditions
1. The Buyer shall not make any statement or
representation or give any warranty to any
third party in respect of any, Goods other
than in the terms made or given by Joule
to the Buyer nor shall the Buyer have any
authority to commit Joule to provide any
service in relation to the Goods.
2. The Company’s liability to the Buyer for
death or injury resulting from its own or that
of its employees’ agents’ or subcontractors’
negligence and damage suffered by the
Buyer as a result of any breach of the obli-
gations implied by Section 12 of The Sale of
Goods Act 1979 shall not be limited.
3. If Joule fails to deliver the Goods for any
reason other than any cause beyond the
Company’s reasonable control or the Buy-
er’s fault then Joule shall only be liable to
the Buyer for and the Company’s liability
shall be limited to the excess (if any) of the
cost to the Buyer (in the cheapest available
market) of similar goods to replace those
not delivered over the Price of the Goods.
4. The Buyer shall examine all delivered Goods
forthwith. Any claim based on any defect in
the quality or condition of the Goods or their
failure to correspond with specification shall
be notified to Joule within 7 days from the
delivery date or where the defect was not
apparent on reasonable inspection within a
reasonable time after discovery of the fail-
ure. If delivery is not refused and the Buyer
does not notify Joule the Buyer shall not be
entitled to reject the Goods.
5. Joule shall be entitled to examine any
Goods, which are the subject of any claim
by the Buyer, and to remove such Goods or
any part thereof for testing. No tests carried
out by the Buyer will be recognised by Joule
unless carried out strictly in accordance with
a method previously agreed by Joule as being
suitable for the purpose.
6. Any valid claim in respect of the Goods
which is based on any defect in the quality
or condition of the Goods or their failure to
meet specification is notified to Joule in ac-
Subject to the following provisions, Joule war-
rants that the Goods will be free from defects
in material and workmanship for a period of 20
years in relation to VACUUM TUBES and a peri-
od of 5 years for MANIFOLDS and KITS from their
date of manufacture. “RESTRICTED PRODUCTS”
are limited to a period of 12 months warranty. The
warranty is given by Joule subject to the following
conditions:
A The 20 year warranty period on Vacuum
Tubes is conditional on installation by a
Joule Solar Approved Installer, and subject
to the collector(s) being properly maintained
according to the manufacturer’s recommen-
dations. (See Joule Installation Manual for
further details). Otherwise a default 5 year
warranty period on Vacuum Tubes applies.
B Joule shall be under no liability in respect
of any defect in the Goods arising from any
information drawing design or specification
supplied by the Buyer.
C Joule shall be under no liability in respect of
any defect arising from fair wear and tear,
wilful or accidental damage, negligence, ab-
normal working conditions, failure to follow
the Joule’ instructions, misuse or alteration
or repair of the Goods without approval.
D The above warranty does not extend to
parts materials equipment not manufac-
tured by Joule Renewables in respect of
which the Buyer shall only be entitled to the
benefit of any such warranty or guarantee
as is given by the manufacturer to the Com-
pany.
E The defect has been reported by the Buyer
to Joule within the warranty period.
F The installation of the Goods having been
carried out by fully trained and competent
person(s).
G The Goods having been subjected to nei-
ther “prolonged stagnation conditions” nor
exhibiting signs of “extreme temperature
exposure”.
