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138301_Rev_G 10.4.11
This warranty policy applies to gas products identified by
Jøtul, Scan, and Atra trade names, as set forth below.
A. Cast Iron, Steel Doors, Surround Components, Firebox:
Jøtul North America Inc. (JØTUL) warrants, to the original retail
purchaser, that those components of the Jøtul, Scan, or Atra
Gas Stove or Fireplace specified above will be free of defects in
material and workmanship for a period of five (5) years from
the date of purchase. This warranty is subject to the terms,
exclusions and limitations set forth in the following text.
B. Burner, Burner Treatments, Firebox Panels:
JØTUL warrants, to the original retail purchaser, that those
components of the Jøtul, Scan, or Atra Gas Stove or Fireplace
specified above will be free of defects in material and
workmanship for a period of two (2) years from the date of
purchase. This warranty is subject to the terms, exclusions, and
limitations set forth in the following text
C. Gas & Electrical Components (controls, plumbing, valve,
blower):
JØTUL warrants, to the original retail purchaser, that those
components of the Jøtul, Scan, or Atra Gas Stove or Fireplace
specified above will be free of defects in material and
workmanship for a period of one (1) year from the date of
purchase. This warranty is subject to the terms, exclusions, and
limitations set forth in the following text.
JØTUL will repair or replace (including parts & labor), at its
option, any of the above components determined by JØTUL to
be covered by this warranty. You must, at your own expense,
arrange to deliver or ship the component to an authorized Jøtul,
Scan, or Atra dealer and arrange for pickup or delivery of the
component after repairs have been made. If, upon inspection,
JØTUL determines that the component is covered by this
warranty, the repair or replacement will be made as set forth
above. This warranty is not transferable and is extended only
to, and is solely for the benefit of, the original retail purchaser
of the Jøtul, Scan, or Atra Gas Stove or Fireplace. This paragraph
sets forth the sole remedy available under this warranty in
the event of any defect in the Jøtul, Scan, or Atra Gas Stove or
Fireplace.
The warranty period for any replaced component will be the
remaining unexpired portion of the warranty period for the
original component.
Please retain your dated sales receipt in your records as proof of
purchase.
EXCLUSIONS AND LIMITATIONS
NOTICE: This warranty is void if installation or service is
performed by someone other than an authorized installer,
service agency or gas supplier, or if installation is not in
conformance with the installation and operating instructions
contained in this owner’s manual or local and/or national fire
and building regulations. A listing of local authorized installers,
service agencies and gas suppliers can be obtained from the
National Fireplace Institute at http://www.nficertified.org/.
This warranty does not cover the following:
1) Repair or replacement of parts that are subject to normal
wear and tear during the warranty period or to parts that may
require replacement in connection with normal maintenance.
These parts include gaskets and glass (except to the extent such
parts suffer damage from thermal stress).
2) Damage due to incorrect installations not in conformance
with the installation instructions contained in this owner’s
manual or local and/or national fire and building regulations.
3) Damage due to service performed by an installer, service
agency or gas supplier, unless otherwise agreed to in writing by
JØTUL.
4) Labor or other costs associated with the repair of gas
controls, plumbing, burners, log set, or sheet metal firebox
beyond the warranty period.
5) Damage caused by unauthorized modification, use or repair.
6) Damage to enameled surfaces caused by improper operation
or misuse, including use that is not in conformance with the
operating instructions contained in this owner’s manual. Such
damage can typically be identified by bubbling, cracking, or
discoloration of the enamel finish.
7) Costs incurred by travel time and/or loss of service.
8) Damage incurred while the Jøtul, Scan, or Atra Gas Stove or
Fireplace is in transit.
IN NO EVENT SHALL JØTUL, ITS PARENT COMPANY,
SHAREHOLDERS, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR
REPRESENTATIVES BE LIABLE OR RESPONSIBLE TO YOU FOR ANY
SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR
OTHER SIMILAR DAMAGES, INCLUDING, BUT NOT LIMITED TO,
LOST PROFITS, LOST SALES, INJURY TO PERSON OR PROPERTY, OR
DAMAGES TO A STRUCTURE OR ITS CONTENTS, ARISING UNDER
ANY THEORY OF LAW WHATSOEVER. ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE,
ARE LIMITED IN DURATION TO THE LENGTH OF THIS WRITTEN
WARRANTY. EXCEPT AS EXPRESSLY SET FORTH HEREIN, JØTUL
MAKES NO ORAL, WRITTEN OR OTHER WARRANTY WITH RESPECT
TO JØTUL, SCAN OR ATRA GAS STOVES OR FIREPLACES.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on the length of implied
warranties. Therefore, the above exclusions or limitations may
not apply to you. This warranty gives you specific legal rights, and
you may have other rights, which vary from state to state.
JØTUL reserves the right to discontinue, modify or change the
materials used to produce the Jøtul, Scan, or Atra Gas Stove or
Fireplace. JØTUL shall have the right to replace any defective
component with substitute components determined by JØTUL to
be of substantially equal quality and price.
The dollar value of JØTUL’s liability for breach of this warranty
shall be limited exclusively to the cost of furnishing a
replacement component. JØTUL shall not in any event be liable
for the cost of labor expended by others in connection with
any defective component. Any costs or expenses beyond those
expressly assumed by JØTUL under the terms of this warranty
shall be the sole responsibility of the owner(s) of the Jøtul, Scan,
or Atra Gas Stove or Fireplace.
No dealer, distributor, or other person is authorized to modify,
augment, or extend this limited warranty on behalf of JØTUL.
NO MODIFICATION OR CHANGE TO THIS WARRANTY WILL
BE EFFECTIVE UNLESS IT IS MADE IN A WRITTEN DOCUMENT
MANUALLY SIGNED BY AN AUTHORIZED OFFICER OF JØTUL.
An authorized installer may have been provided with certain
information related particularly to the Jøtul, Scan, or Atra Gas
Stove or Fireplace; however, no authorized installer or other
person who may service the appliance is an agent of JØTUL. No
inference should be made that JØTUL has tested, certified, or
otherwise pronounced any person as qualified to install or service
the appliance. JØTUL shall not be liable or otherwise responsible
for any error or omission by a person installing or servicing a
Jøtul, Scan, or Atra Gas Stove or Fireplace.
If you believe your Jøtul, Scan, or Atra Gas Stove or Fireplace is
defective, you should contact your nearest authorized Jøtul, Scan,
or Atra dealer, who will process a warranty claim. IN ORDER
TO QUALIFY FOR WARRANTY COVERAGE, JØTUL MUST RECEIVE
NOTICE OF A POSSIBLE DEFECT WITHIN SIXTY (60) DAYS OF THE
DATE THE DEFECT IS FIRST DISCOVERED, OR REASONABLY COULD
HAVE BEEN DISCOVERED.
This warranty is given by Jøtul North America, Inc.,
55 Hutcherson Drive, Gorham, Maine 04038 USA
Jøtul Gas Product
Limited Warranty