18
Troubleshooting
Problem
Possible Cause
Possible Solution
Unit doesn’t turn on
Faulty fuse
Remove fuse and check with continuity meter. Replace if
necessary.
Poor connection integrity
Check “Ground” and “+12VDC” connections for pinched
wires; ensure tight connections.
No or low sound
from a specific zone
or all zones
Mute or Pause is on
Press
or press and hold the
knob from
the
Audio Zone Levels
screen to verify that Mute is not
on.
Volume or zone level is turned down
or disabled
Check
Audio Zone Levels
screen or
Audio Zone Setup
menu settings
Amps not
turning on
Poor connection integrity
Check “Amp Turn-On” connections for pinched wires;
ensure tight connections.
No or poor
tuner reception
Poor connection integrity
Check antenna cable for pinched wires; ensure tight
connections.
USB connection not
working/charging
Poor connection integrity
Check USB cable for pinched wires; ensure tight connec-
tions.
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