FAQs
11
8. Why does my laptop / tablet not receive audio from the
innkeeper PBX for recording?
Many newer laptops / tablets only have a TRRS headset jack. If you want
to record 2 track stereo audio, you will need to either get a sound card
with a stereo line level input for your laptop or use a USB or FireWire
interface product.
9.
How do I record onto my computer and edit the files?
You will need to purchase or download any audio editing software of your
choice. You may also need to edit the audio configuration files on your
computer or in your software to allow recording in stereo. innkeeper PBX
just allows you to access the audio from your phone line.
10. Does innkeeper PBX come with any Talk Show software?
No, however a multi-line PBX phone system acts as a line selector switch.
When the innkeeper PBX is online, simply select which phone line you want
to talk to, either dropping the last caller, or putting them back on hold.
11. Why is there a Send 2 mini-jack on the back of my
innkeeper PBX?
This is a second line level input to innkeeper PBX. Here you can connect
another device, such as a CD player, the Line Out from your computer
or even the output of your personal audio player, to add audio to the
conversation. This enables you to play background music or other sound
bites during your discussion. Do not connect a microphone to this jack. This
is a mono input. If you connect a stereo output here such as a computer
Line Out, you will receive only Left channel audio on this jack.
12. Can I still use my phone to take regular calls or do I have to
disconnect the innkeeper PBX when I am not using it?
You can leave the innkeeper PBX in place and your telephone will continue
to operate normally. Audio will only pass through the hybrid when you press
the
<Broadcast>
button.
13. I have a stereo mixer with no Aux bus and only one set of
outputs. How do I create a mix-minus setup?
If your mixer does not have an
Aux Send
bus, you can use
Pan
controls
with the
Left
and
Right
outputs. Pan the
Caller
to the
Right
output. Then
connect only the
Left
output to the innkeeper PBX
<Send 1>
input. Leave
the microphones panned to the middle and send the
Right
channel output
containing the mixed audio to your recording device.
Instead, you may also send the mix-minus signal from the L channel RCA
output to the
<Send 2>
input if necessary.
FAQs
