Jitterbug Ascend Y300 User Manual Download

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User Guide

Disclaimer Of Warranties; Exclusion Of Liability

ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE

LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED

TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL. TO THE

MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HUAWEI OR GREATCALL

BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF

PROFITS, BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARD-

LESS OF WHETHER SUCH LOSSES ARE FORSEEABLE OR NOT. THE MAXIMUM LIABILITY (THIS

LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY TO THE EXTENT APPLICABLE

LAW PROHIBITS SUCH A LIMITATION) OF HUAWEI OR GREATCALL ARISING FROM THE USE OF THE

PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMERS

FOR THE PURCHASE OF THIS PRODUCT.

Summary of Contents for Ascend Y300

Page 1: ...www greatcall com HUAWEI Ascend Y300 HUAWEI M881 JBT2 USERGUIDE ...

Page 2: ...User Guide ...

Page 3: ...g Touch 2 An AndroidTM smartphone with the simplicity of Jitterbug This User Guide features all the information you need to get the most out of your phone so please read this before you get started For more information on the Jitterbug Touch 2 go to www greatcall com ...

Page 4: ...User Guide 2 ...

Page 5: ... the LockScreen 14 1 5 The Main Screen Overview 16 Chapter 2 The Main Screen Home Tab 17 2 1 Home Tab Overview 18 2 2 Phone 19 Making Your First Call 19 Dialing a Number 19 Redialing a Number 19 Answering a Call 20 Ignoring a Call 20 2 3 Setting up Voicemail 21 2 4 Text Messages 22 Sending a Text Message 22 Composing and Sending a Text Message 22 Sending a Photo or Video Message 23 ...

Page 6: ...hoto Album 27 Sending a Photo 28 2 7 5Star Urgent Response 29 2 8 Urgent Care 31 2 10 Customizing your Home Tab 33 Chapter 3 The Main Screen People Tab 35 3 1 People Tab Overview 36 3 2 Creating a Contact 37 3 3 Creating a Favorite 38 3 4 Deleting a Contact 39 3 5 Calling a Contact 40 Chapter 4 GreatCall Button 41 4 1 GreatCall Button Introduction 42 4 2 Usage 43 4 3 Help 45 ...

Page 7: ...r Google Account to Your Jitterbug Touch 2 50 5 3 Email 51 Chapter 6 All Apps Button 53 6 1 All Apps Overview 54 6 2 Google Play Store 55 Downloading a free app 56 Purchasing an app 56 Chapter 7 Settings and Options 57 7 1 Options 58 7 2 Settings 59 7 3 Setting the Screen Lock 60 Chapter 8 Commercial Mobile AlertSystem CMAS 61 8 1 About CMAS 62 8 2 Types of Alerts 63 The Fine Print 64 ...

Page 8: ...User Guide 6 ...

Page 9: ...ug Touch 2 Introduction This chapter explains how to start using your Jitterbug Touch 2 Device Battery Jitterbug Touch 2 Overview Using the LockScreen Main Screen Overview For additional support visit us online at www greatcall com ...

Page 10: ...User Guide 8 Back Home Menu Earpiece LED Indicator Light Volume Key Front Facing Camera ...

Page 11: ...9 User Guide Headset Jack Battery Cover Release Speaker Microphone Rear Facing Camera Power Key Charger Data Port ...

Page 12: ...ger facing up andyour phone stouch screen facing down insertthe smallend of the charger into the micro USB porton the phone 2 Insert the large end of the charger cord into the port on the wall adapter 3 Plug the adapter into a standard outlet The battery icon in the upper right of the screen tells you whether the device is Charging the icon is animated Partially charged Fully charged ...

Page 13: ...one 1 Home key no matter what you re doing this will take you back to the Main screen on your phone 2 Menu key this gives you a menu of options for every section of the phone For example this button will allow you to add and delete contacts while in your contacts list 3 Backkey this will take you backto the previous screen ...

Page 14: ...a specific place in the text by simply tapping the place or by touching dragging the cursor to the desired location 2 The Shift key changes the text from lower case to upper case Touch and hold for caps lock 3 The Symbols Numbers key enables you to choose from numbers and various symbols Once you have reached the symbols numbers keyboard tap to see an additional keyboard of symbols Press the ABC b...

Page 15: ...13 User Guide 1 4 2 3 To change the orientation of your keyboard to horizontal shown above simply rotate your phone and hold it horizontally The on screen keyboard will shift automatically ...

Page 16: ...and hold the lockicon and drag it toward the top of the screen 2 The Events Window The Events Window shows your missed messages and calls To access these events you will need to unlock the screen 3 5Star This button givesyou accessto immediate help with 5Star UrgentResponseTM This innovative safety app comes pre installed onyour JiterbugTouch 2 To open the app press and release the 5Star button 1 ...

Page 17: ...l Profile Ifyou do notsetup a 5Star account thisbutton will take you to a screen whereyou can access9 1 1 quicklyin an emergency situation For more information on 5Star Urgent Response see page 29 After severalminutes ofnon use your phone willgo into sleep mode to save battery power To wake your phone press the power button once ...

Page 18: ...n features only two tabs Home and People It was designed to be simple so you can easily access the apps and people that are most important to you without having to dig through icons and features you may never use The following two chapters show in detail how to use these two tabs If you were ever to get lost in your phone you can always press the Home button to return to this Main screen ...

Page 19: ...17 User Guide Chapter 2 The Main Screen Home Tab This chapter explains the Home Tab Home Tab Overview Phone Voicemail Text Messages Camera Photo Album 5Star Urgent Care Customizing your Apps List ...

Page 20: ...w Your Jitterbug Touch 2 Home tab lists features that will be most useful to you 1 Phone 2 Text Messages 3 Camera 4 Photo Album 5 5Star 6 Urgent Care To learn more about the All Apps button see page 53 7 Email 8 Internet 9 Maps 10 Clock ...

Page 21: ... in the upper right of the screen The more bars the stronger the signal Dialing a Number 1 Tap Phone on the Home tab 2 Using the dialpad enter the phone number 3 Tap the Call button to dial the number 4 To end the call tap the symbol Redialing a Number 1 Tap Phone on the Home tab 2 At the dialpad tap the All Calls button at the top of the screen 3 Tap the number or contact you wish to redial ...

Page 22: ...con and drag it toward the green phone symbol on the right side of the screen Ignoring a Call 1 To ignore a call and send the caller straight to your voicemail touch and hold the center phone icon and drag it toward the red phone symbol on the left side of the screen You can also press the Volume key to silence the ringer After several sec onds the caller will be sent to your voicemail ...

Page 23: ...sword Once you have set up your voicemail all unanswered calls to your phone are automatically transferred even if your phone is in use or turned off 1 From the Home tab tap the Voicemail button next to Phone 2 Listen to and follow the prompts to create a password and record a greeting At the dialpad you can also touch and hold 1 to access voicemail ...

Page 24: ...the lower left to create a new text message 3a If sending a message to a saved contact begin typing the name A list of contacts will appear tap to select a contact The contact s name and phone number will populate the To box Tap the field labeled Type message to compose your text message b Ifsending a message to a new person type the 10 digit phone number into the To field Tap the field labeled Ty...

Page 25: ...ymbol in the upper right corner of your screen 3 To attach an existing photo from your phone s Photo Album tap Pictures To attach an existing video tap Videos 4 To take a new photo to attach to your message tap Capture Picture To record a new video to attach to your message tap Capture Video 5 Once you have captured chosen your photo or video you will return to your compose message screen where yo...

Page 26: ...symbol at the top of the screen 1 Settings Tap this button to adjust things like photo size and quality 2 White balance Tap this to adjust the white balance of your camera to either incandescent daylight flourescent or cloudy You can also set it to Auto 3 Effects Tap this to select a lense effect such as Sepia or Aqua 4 Shooting Mode Tap this to select either single or panoramic shooting mode ...

Page 27: ...screen You will hear a shutter indicating the photo was taken Front Facing Camera 1 Tap Camera on the Home tab 2 Tap the lens rotation symbol to switch the lens between front facing and rear facing 3 Tap the circular white button in the center of the bottom of the screen You will hear a shutter indicating the photo was taken Viewing a Photo from the Camera App 1 While in the camera app simply tap ...

Page 28: ...nother photo 4 Hit the back button to return to the camera app Recording a Video 1 Tap Camera on the Home tab 2 Use the slider control on the bottom right corner of the screen to switch from camera to video mode 3 Tap the circular red button in the center of the bottom of the screen to begin recording Tap it again to stop recording ...

Page 29: ...so you can see where the picture originated such as Camera or Downloads Viewing a Picture in your Photo Album 1 Tap Photo Album on the Home tab 2 At the albums list tap the album you wish to view 3 You will see thumbnails of the photos in the album Tap the thumbnail to enlarge it 4 Touch and hold the screen and slide it to the left or right to view the next photo ...

Page 30: ... thumbnail view 2 Tap the share symbol in the upper right corner of the screen 3 Select a sharing option from the list which will include numerous options based on the accounts you have set up e g Gmail Facebookand more 4 To send the picture in a text message tap the messaging symbol ...

Page 31: ...ED Certified Response Agents who will identify you and your location evaluate your situation and get you the help you need If you have a GreatCall Service Plan that includes free access to the 5Star Urgent Response service you will need to visit www mygreatcall com and click Phones under the Create Account section The username and password you create will allow you to gain access to your 5Star ser...

Page 32: ...you can add the service separately to your monthly plan by creating and logging into your www mygreatcall com account Simply click Phones under the Create an Account section You will be able to add 5Star Urgent Response as well as a number of other innovative services from GreatCall ...

Page 33: ... board certified doctor no appointment necessary This app also gives you access to a robust medical dictionary and symptom checker tool To access Urgent Care simply tap the app and enter your name and state If you do not have access to Urgent Care through a GreatCall Service Plan you will still have access to the service however you will be charged a fee to call a nurse or doctor ...

Page 34: ...reen brows ing the Web is easy 1 From the Home tab or the All Apps button scroll down until you see Internet Tap to select 2 You will be brought to the www google com home page 3 To type in a specific website address tap the text field at the top of the screen and enter a URL ...

Page 35: ...3 To select an app just tap the square box to the right and a green checkmarkwill appear 4 Tap OK when finished and the selected Apps will now appear on the Home tab 5 To change the order of the apps on your Home tab simply touch and hold an app and drag it up or down to place it elsewhere in your list The Phone app cannot be moved Before you use the Calendar or Gmail apps we recommend you set up ...

Page 36: ...User Guide 34 ...

Page 37: ...5 User Guide Chapter 3 The Main Screen People Tab This chapter explains the People Tab People Tab Overview Creating a Contact Creating a Favorite Removing a Favorite Deleting a Contact Calling a Contact ...

Page 38: ...button to see all of your contacts If you are upgrading from a previous Jitterbug phone and have your Phonebookset up with GreatCall you can import your contacts all at one time When you turn on your Jitterbug Touch 2 you will see a pop up window that offers you the option to import your contacts Press OK to import them If you choose not to import your contacts you can select this option later by ...

Page 39: ...ontacts list 3 At the new contact screen tap Name to enter a first and last name 4 Tap Next at the bottom right to enter a phone number 5 If applicable enter additional phone numbers email addresses and other contact details 6 Tap Done in the upper left corner to save 7 Your contact will now be saved in the All People list ...

Page 40: ...ts from the People tab 1 From the People tab tap All People 2 Press the Menu key 3 Tap Add to Favorites 4 You will see a list of all your contacts 5 Tap the checkbox next to a name and a green check markwill appear Tap OK 6 The selected contacts will now appear on your People tab You can press and hold a single name to add them to your favorites without using the menu function ...

Page 41: ... People tab tap the All People button 2 Tap the contact you wish to delete 3 Once you re on the contact screen press the Menu key 4 Tap Delete Tap OK to confirm deletion 5 This contact will no longer appear in your contact list or on your People tab ...

Page 42: ...m the People tab tap the contact you wish to call 2 Tap Call Calling a Contact from the Contact List 1 From the People tab tap the All People button 2 Tap the contact you wish to call 3 Tap Call If a contact has multiple numbers a selection will appear Choose the appropriate number ...

Page 43: ...41 User Guide Chapter 4 GreatCall Button This chapter explains additional features on your Jitterbug Touch 2 available when you tap the GreatCall button Introduction Usage Help ...

Page 44: ...on to see the following options 1 Usage View how many minutes text messages data megabytes you ve used how many you have left and when your next bill date is 2 Featured Apps Several featured apps recommended by GreatCall 3 Help Help and information about your Jitterbug Touch 2 4 Contact Us Options to contact our GreatCall Operators or Customer Service Representatives ...

Page 45: ...our data usage or megabyte usage Data is what your phone uses to access the Internet download an app or send an email See the next page for examples of data usage There may be a slight delay in displaying your exact usage Usage is based on the estimated minutes text messages and data that you use per billing cycle You should checkthis often to ensure you are within your monthly plan ...

Page 46: ...and Watch 5 minutes of streaming video 50 MB Send 500 emails and send 70 emails with attachments and View 200 web pages and Post 25 photos on social media sites and Watch 10 minutes of streaming video 100 MB Send 1250 emails and send 185 emails with attachments and View 500 web pages and Post 62 photos on social media sites and Watch 25 minutes of streaming video 250 MB Send 2500 emails and send 3...

Page 47: ...eatCall button 2 Tap Help 3 You will see a list of various help topics Tap one to select While in a help topic you can scroll up or down to read all the content or use the left or right arrows to see the next topic Your Jitterbug Touch 2 also features Shake for HelpTM If you need help while anywhere on the Main screen just shake your phone and a help bubble will appear ...

Page 48: ...User Guide 46 ...

Page 49: ...47 User Guide Chapter 5 Setting Up and Using Email and Gmail This chapter explains how to set up and use email on your Jitterbug Touch 2 Introduction Gmail Email ...

Page 50: ... 48 5 1 Introduction The Jitterbug Touch 2 offers two ways to use Email Standard Email and Gmail Google Email If you don t have a Gmail account we highly recommend setting one up to get the most out of your phone ...

Page 51: ...r If you do not already have a Google account follow the steps below to get started Creating an Gmail Account from your Computer The easiest way to create a Gmail account is right from your computer 1 Launch the Internet 2 Go to www google com 3 Select Sign In to see the Google login page 4 Select Create an account to create a new account 5 Follow the prompts to create a free account You can synch...

Page 52: ...our Google Account to Your Jitterbug Touch 2 1 From the Home tab tap the All Apps button 2 Tap Gmail 3 At the Add a Google account screen tap Existing 4 At the Sign in screen enter your Google username and password 5 Tap Save ...

Page 53: ...It s easy to synch most standard Email accounts like Yahoo AOL or Hotmail in just a few steps 1 From the Home Tab tap the All Apps button 2 Tap Email 3 Select which type of email address you have 4 Enter an email address and password in the entry boxes 5 Tap Next 6 Follow the instructions on the screen ...

Page 54: ...User Guide 52 ...

Page 55: ...53 User Guide Chapter 6 All Apps Button This chapter explains the All Apps button on your Jitterbug Touch 2 All Apps Button Overview Internet Calendar Google PlayStore ...

Page 56: ...s button in the lower left corner of the Home tab Some of the apps require you to have a Gmail or GreatCall account while others workimmediately If there are certain apps you will be using more often you can add them to your Favorites on the Home tab for quicker access You can also download new apps from the Google PlayStore after you linkyour Google email Gmail account to your phone See pages 55 ...

Page 57: ...access the Google PlayStore and down load games movies music and any other apps that interest you There are over 600 000 apps to choose from 1 From the Home tab tap the All Apps button 2 Tap PlayStore 3 You will be brought to the Google PlayStore where you can easily search and download apps ...

Page 58: ...chasing an app Once you see an app you wish to purchase and download 1 Tap the price of the app 2 Tap Accept Buy 3 Tap OK 4 Once downloaded your new app will now appear in your All Apps list and Google will charge the credit card you use for your Google account You will not see this charge on your GreatCall bill You will only be charged if you agree to purchase an app from the Google Play Store ...

Page 59: ...57 User Guide Chapter 7 Settings and Options This chapter explains how you can customize the way your phone looks and performs Options Settings Setting the Screen Lock ...

Page 60: ...e tab press the menu key 2 Tap Options 3 You can adjust Color Theme LockScreen Photo Blue tooth Airplane Mode Wi fi and Sounds 4 Simply tap the option you wish to adjust For example to adjust the color theme of your Home screen Tap Color Theme Tap the box next to the color you prefer Press the back button to return ...

Page 61: ...itterbug Touch 2 so that it best suits your needs including CallSettings Display Security Date Time To adjust your settings 1 From the Home tab tap the All Apps button 2 Tap Settings 3 You will see a list of settings Tap the setting you wish to adjust 4 Follow the prompts to adjust the setting ...

Page 62: ...1 From the Home tab tap the All Apps button 2 Tap Settings 3 Tap Security 4 Tap Screen Lock 5 Choose whichever security method you prefer For example to use a PIN code Tap PIN Enter a numeric pin code of at least 4 digits Tap Continue 6 Enter your code again and tap OK If you set a screen lock you will be asked to enter your password or pin when you unlockyour phone ...

Page 63: ...61 User Guide Chapter 8 CommercialMobile AlertSystem CMAS This chapter explains CMAS on your Jitterbug Touch 2 About Types of Alerts ...

Page 64: ...es will alert customers of imminent threats to their safety within their immediate area Receiving a CMAS alert message on your Jitterbug Touch 2 Although alerts from CMAS are not text messages the alerts will looksimilar to text messages They will be short not more than 90 characters and easy to read The alert messages will provide basic information on safety security issues urging customers to ta...

Page 65: ...uthorized emergency management agency 3 Amber Alerts missing child alert Alert messages are provided by approved emergency agencies and delivered via the Federal Emergency Management Agency FEMA CMAS does not use the customer mobile number to transmit messages and does not use the GPS location of the device Instead CMAS broadcasts messages similar to that of radio today There is no charge for rece...

Page 66: ...onents must be disabled during a call Potentially Explosive Atmosphere Power off your device in any area with a potentially explosive atmosphere and comply with all signs and instructions Areas that may have potentially explosive atmospheres include the areas where you would normally be advised to turn off your vehicle engine Triggering of sparks in such areas could cause an explosion or a fire re...

Page 67: ... a distance of 0 59 inch 1 5 cm from your body Ensure that the device accessories such as a device case and a device holster are not composed of metal components Keep your device 0 59 inch 1 5 cm away from your body to meet the requirement earlier mentioned On a stormy day with thunder do not use your device when it is being charged to prevent any danger caused by lightning When you are on a call ...

Page 68: ...therwise the battery may be short circuited and may cause injuries and burns on your body If battery electrolyte leaks out ensure that the electrolyte does not touch your skin and eyes When the electrolyte touches your skin or splashes into your eyes wash your eyes with clean water immediately and consult a doctor If there is a case of battery deformation color change or abnormal heating while you...

Page 69: ...ot place your device battery and charger in places where they can get damaged because of collision Otherwise it may lead to battery leakage device malfunction overheat ing fire or explosion Do not place magnetic storage media such as magnetic cards and floppy disks near the device Radiation from the device may erase the information stored on them Do not leave your device battery and charger in a p...

Page 70: ...perated can be well below the value This is because the device is designed to use the minimum power required to reach the network The SAR limit adopted by USA and Canada is 1 6 watts kilogram W kg averaged over one gram of tissue The highestSAR value reported to the FCC and IC for this device type when tested for use at the ear is 0 917 W kg and when properly worn on the body is 0 741 W kg and whe...

Page 71: ... also vary in the amount of interference they generate The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users find phones that may be compatible with their hearing devices Not all phones have been rated Phones that are rated have the rating on their box or a label located on the box The ratings are not guarantees Results will vary depending...

Page 72: ...al information kept on your SIM UIM card memory card or stored in your device memory If you change to a different device be sure to move or delete any personal information on your old device If you are worried about viruses when you receive messages or emails from a stranger you can delete them without opening them If you use your device to browse the Internet avoid websites that might pose a secu...

Page 73: ...local networkoperators or networkservice providers Thus the descriptions herein may not exactly match the product or its accessories which you purchase Huawei reserves the right to change or modify any information or specifications contained in this manual without prior notice and without any liability Third PartySoftware Statement Huawei does not own the intellectual property of the third party s...

Page 74: ...nloading the third party works This product is based on the open source Android platform Huawei has made necessary changes to the platform Therefore this product may not support all the functions that are supported by the standard Android platform or may be incompatible with third party software Huawei does not provide any warranty and representation in connection with any such compatibility and e...

Page 75: ...o Parkway Suite 200 San Diego CA 92130 Tel 1 858 720 7500 Customer Service Center P O Box 4428 Carlsbad CA 92018 Tel 1 800 733 6632 Internet Address www greatcall com Copyright 2013 GreatCall Inc Jitterbug and GreatCall are registered trademarks of GreatCall Inc ...

Page 76: ...IMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL HUAWEI OR GREATCALL BE LIABLE FOR ANYSPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS BUSINESS REVENUE DATA GOODWILLSAVINGS OR ANTICIPATED SAVINGS REGARD LESS OF WHETHER SUCH LOSSES ARE FORSEEABLE OR NOT THE MAXIMUM LIABILITY THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW...

Page 77: ...ity and privacy How to handle disputes if they arise including arbitration 2 Your Monthly Rate Plan The monthly rate plan you select is part of this agreement To the extent any condition in your plan expressly conflicts with this agreement the condition in your plan will apply 3 Your Rights To Refuse Or Cancel This Agreement After you ve had an opportunity to review this agreement it will begin wh...

Page 78: ...the lesser of Your monthly service charge or 35 per minute for each additional minute over 30 minutes Return Information Please contact our Customer Service Department at 1 800 733 6632 available 24 hours a day 7 days a week to cancel your account and obtain a return authorization number Approved returns must be shipped back at the customer s expense in the original packaging Refunds if applicable...

Page 79: ...nd how you call includingtoll freeandOperator assistedcalls Additionalfeaturesandservices suchas Operator assistance may have extra charges 4 1 Roaming And Long Distance Charges There are no long distance or roaming charges for any calls made within the domestic U S There may be additional charges for international calls and texts 4 2 International Rates When calling from the domestic U S to other...

Page 80: ...ll ends through disconnection We only bill for calls that connect including calls answered by machines Standard usage charges apply to toll free calls There may be additional usage charges for credit card or third party Operator assisted calls whichmayberequiredincertainareas Youwillincurusagechargesataminimumrate of 0 35 per minute if you exceed your service plan minutes Billing for usage and rel...

Page 81: ...rvice is dependent upon our business requirements includingpolicies practices and procedures which we can change without notice Unless otherwise prohibited by law we can also change prices and any other conditions in this agreement at any time by sending you written notice prior to the billing period in which the changes would go into effect If you choose to use your service after that point you r...

Page 82: ...all Weather topography buildings your wireless phone and other conditions that are outside of our control may also cause dropped calls or other problems with your service 9 Suspending Service If Your Phone Is Lost Or Stolen Please notify us immediately if someone steals your phone or you lose it We ll be happy to provide a courtesy suspension of service for 30 days or until you choose to replace o...

Page 83: ...a way that adversely affects other customers m Allowing anyone to tamper with your GreatCall number We can also temporarily limit your service for any operational or governmental reason 11 Your Privacy You agree to the terms of our Privacy Policy available on our website at www greatcall com privacypolicy when you use our services It may change from time to time so please review this policy with r...

Page 84: ...y UNLESS THE LAW FORBIDS IT IN ANY PARTICULAR CASE WE EACH AGREE TO LIMIT CLAIMS FORDAMAGESOROTHERMONETARYRELIEFAGAINSTEACHOTHERTODIRECTDAMAGES THIS LIMITATION AND WAIVER WILL APPLY REGARDLESS OF THE THEORY OF LIABILITY WHETHER FRAUD MISREPRESENTATION BREACH OF CONTRACT PERSONAL INJURY PRODUCTS LIABILITY OR ANY OTHER THEORY THIS MEANS THAT NEITHER OF US WILL SEEK ANY INDIRECT SPECIAL CONSEQUENTIAL...

Page 85: ...M IF WE ARE NOT ABLE TO RESOLVE YOUR CLAIM WITHIN 30 DAYS OF RECEIPT OF YOUR NOTICE THEN YOU OR WE INSTEAD OF SUING IN COURT MAY INITIATE ARBITRATION PROCEEDINGS WITH THE AAA ARBITRATION WILL BE CONDUCTED UNDER THE AAA S PUBLISHED WIRELESS INDUSTRY ARBITRATION RULES AND SUPPLEMENTAL PROCEDURES FOR CONSUMER RELATED DISPUTES WHICH ARE AVAILABLE BY CALLING THE AAA AT 800 778 7879 OR VISITING ITS WEB ...

Page 86: ...CLASS OR REPRESENTATIVE ACTIONS IS UNENFORCEABLE UNDER APPLICABLE LAW THE ARBITRATION AGREEMENT WILL NOT APPLY ANDYOUANDWEAGREETHATSUCHCLAIMSWILLBERESOLVEDBYACOURTOF APPROPRIATEJURISDICTION OTHERTHANASMALLCLAIMSCOURT JURYTRIALWAIVER WHETHER ANY CLAIM IS IN ARBITRATION OR IN COURT YOU AND WE WAIVE ANY RIGHT TOJURY TRIAL INVOLVINGANY CLAIMSORDISPUTES BETWEENYOUANDUS 16 About 5Star Service NOT ALL PE...

Page 87: ... of your family you are bound by the termsofthisagreement unlessanduntil yourfriendorfamilymemberhasagreedtotheterms ofthisagreement Ifyou reorderingforacompany you rerepresentingthatyouareauthorized to bind the company to the terms of this agreement where the context you means the company 18 About This Agreement If either of us waives or doesn t enforce a requirement under this agreement in an in...

Page 88: ...orsininterest Excepttotheextentwe veagreed otherwiseintheprovisionsonlatefeesandarbitration thisagreementanddisputescoveredby itaregovernedbythelawsofthestateofCalifornia withoutregardtotheconflictsofthelawsor rulesofthatstate 19 Additional Terms For Text Messaging The message rates that we charge depend on the GreatCall service plan that you selected You will incur message charges when you send o...

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