Operation & Installation Instructions
Tilga Freestanding
Please keep these instructions for future reference.
Rev B
232342
Tilga Freestanding
16
A.F. Gason Pty Ltd reserves the right to modify or alter specifications, material, etc. in the interest of product improvement.
WARRANTY
1. Subject to clauses 2 & 3 of this warranty, A.F. Gason Pty Ltd ACN 004 667 556 warrants the following components of its heaters against defects in workmanship
and/or materials for the following periods from the date of purchase:
a) the firebox for ten years;
b) the paint finish for a period of 12 months if the purchaser has followed the instructions provided by Gason in the operation and Installation Instructions manual; and
c) all other components for 12 months except the glass, fire brick lining or baffle plate if, in the opinion of Gason, these items have been damaged by impact.
2. This extended warranty does not apply;
a) if the heater is purchased from a person who has not been authorised by Gason to sell its products;
b) if, in the opinion of Gason, the heater or any other component has been subject to abuse, misuse, alteration, modification or has not been installed, operated or maintained in
accordance with the instructions provided by Gason; or,
c) to owners other than the original purchaser.
3. If you believe that the heater you purchased contains a manufacturing defect and you wish to make a claim under this warranty, please contact an authorised Gason service
centre to arrange for an assessment.
4. If, after assessing the heater, Gason determines that the heater contains a manufacturing fault, Gason may at its discretion:
a) replace the heater;
b) repair or replace specific components of the heater; or
c) provide a full refund.
5. Parts replaced under warranty are warranted for the balance of their original warranty period.
6. If, at the discretion of Gason, the heater or any part needs to be replaced, serviced or repaired at an authorised Gason service centre, then the person claiming under this
warranty must pay all costs associated with:
a) returning the heater; and
b) the delivery or collection of any new or repaired heater.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
Any benefits you receive under these warranties are in addition to other rights and remedies that you may have as a consumer under law in relation to the heater to which
these warranties relate.
These warranties are given by:
AF Gason Pty Ltd
Blake Street
Ararat VIC 3377
Please contact us if you have any queries on:
Phone: 03 53522151
or email us via the “Contact Us” section of our website: www.gason.com.au
