6 Trouble shooting
During operation if any problem appears, please read the following table and contact your local
supplier if the problem remains unsolved.
Common errors
Possible Causes
Solutions
Connection failed
Device not in WIFI
Confirm the device is connected
to WIFI successfully
WIFI network error
Check WIFI status
Phone network error
Make sure your phone can access
internet
Cannot receive motion
detect alarm messages
Motion detect not activated
Activate motion detect function
Not login to APP
Make sure the APP is running or
running in backstage
Micro SD error
No SD card
Insert SD card
Micro SD card fail
Replace or format the card
Live view black screen
or replay failure
Bad network connection of
cellphone
Improve network condition
Summary of Contents for JH08
Page 6: ...A Create Account ...
Page 7: ...B Log In C Recover password ...
Page 8: ...D Email Validate ...
Page 9: ...3 After effective connection click to add camera ...
Page 10: ...4 Select WIFI and confirm by clicking Select your camera and start setup ...
Page 11: ...5 Personalize the environment of the camera ...
Page 12: ... ...
Page 17: ...B Change password C About Version check and update for APP ...
Page 19: ......
Page 20: ...A Camera setting ...
Page 21: ...B WIFI setting ...
Page 22: ...C Camera Reboot D Alert settings ...
Page 23: ......
Page 24: ......
Page 27: ...H Camera details ...
Page 28: ...I Timezone setting ...
