Jiffy Steamer Esteam J-Series, Owner'S Manual

Page: 35 / 42

PLEASE NOTE: Each of these items serve as a simple suggestion when
repairing your Jiffy
® Steamer. To insure professional service, please send
your unit to the plant for authorized personnel to repair the steamer.
A user may experience decreased performance at higher altitudes.
PROBLEM POSSIBLE CAUSE SOLUTION
The red indicator light
remains ON for over 20
minutes, but no steam is
produced from the unit
at the STEAM setting.
The red indicator light
works on the PREHEAT
or STEAM setting, but
not on both.
The red indicator light
does not illuminate when
the switch is turned to
the PREHEAT or STEAM
setting
.
The steamer spits
water from the steam
head.
The steamer leaks
water at the base of the
unit.
The heating element may be bad.
Control may be bad.
Check water level.
The fuse wire is bad.
The cordset is bad.
Wires may be disconnected.
The switch is bad.
The unit is not plugged in.
Wires may be disconnected.
The switch is bad.
The L170 control thermostat is bad.
The steam head has a crack or blemish.
Hard water sediment has built up in the head.
The unit has been overfilled (4 quarts maximum).
The rod set is not fully assembled (three sections for
most models and four sections for drapery steamers).
There may be a hole in the tank (most common with
older model units using aluminum tanks).
The brass coupling between the hose and unit may
be loose or the sight gauge is loose.
The silicone sealant or rubber gasket around the tank
assembly is leaking.
Replace the heating element or control unit and
reseal the tank assembly with high temperature
silicone.
Check the unit’s current flow and replace defective
part.
Replace the heating element and control kit. This
may be done by you replacing switch. Wiring
needs to be checked by an authorized repair
center, or by a Jiffy
® Steamer Company technician.
Replace head once signs of excess wear are
apparent.
Never fill the steamer with more than 4 quarts.
Make sure the hose is straight and that it has no
kinks which may trap condensation in the hose.
The faulty tank must be replaced with a new
stainless steel tank. This involves replacing the
tank, lid, and housing. This task is best serviced by
a Jiffy
® Steamer Company technician.
Replace sight gauge.
Tighten hose coupling with a wrench.
Reseal the tank and lid with a high heat silicone.
35
J-3 / J-4 /J-4000 Model
Jiffy ® Steamer Troubleshooting
Questions?
Call our technical support line
@ 1-800-525-4339 or 1-731-885-6690
or e-mail us at
jsinfo@jiffysteamer.com