Jidé s.a. – Rue des Meuneries 11 – B-4650 HERVE (Belgique) – Tél. +32 87 31.75.12 – Fax +32 87 31.75.11 –
NORDIC PLUS (EN) June 2018
36
WARRANTY
Warranty agreement
The warranty given hereinafter is only valid if the appliance is installed professionally and
used according to the recommendations stipulated in this user and installation notice.
The duration of the warranty is seven years, starting from the date of delivery by the installer
or dealer, for the following parts: the combustion chamber body of the appliance and the
external trim.
The warranty is limited to two years for the following parts: the fans, the airstat and the
speed controller.
The defective material will be exchanged after its return.
The following are excluded from the warranty:
-
Internal wear parts in contact with the flames and embers;
-
The vermiculite panels;
-
The joints of the door and ashtray;
-
The window, liable to undergo shocks or rough handling;
-
Normal wear and tear and lack of maintenance;
-
Damage resulting from an installation defect and abnormal draft of the chimney
(maximum 20 Pa);
-
Damage due to non-compliant repairs or modification of the original condition of the
fireplace or its accessories;
-
Losses or malfunctions due to a lack of monitoring, improper use of the appliance
(overheating) or poor usage, in particular:
Mismatch between the nominal power of the fireplace and the necessary calorific
supply;
Poor choice of fuels;
Overload of the fireplace with wood with respect to the permitted limits;
Intentional and permanent interruption of the ventilation;
Usage with the door of the ashtray open.
