11
TROUBLESHOOTING
Problem
Solutions
Dehumidifier does not start
Make sure the dehumidifier’s plug is pushed completely into the outlet.
Check the house fuse / circuit breaker box and replace fuse or reset breaker.
Dehumidifier has reached its preset level or bucket is full.
Water bucket is not in the proper position
There is a protective time delay (up to 3 min.) to prevent trip ping of the
compressor overload. For this reason, the unit may not start normal
dehumidification for 3 min. after it is powered back on.
Dehumidifier does not dry
the air as it should
Not enough time to remove the moisture.
Make sure there are no curtains, blinds, or furniture blocking the front or back of
the dehumidifier.
The humidity control may not be set low enough.
Check that all doors, windows and other openings are securely closed.
Room temperature is too low, below 5°C (41°F).
There is a water vapor source in the room.
The unit makes a loud noise
when operating
Air filter may be dirty. Clean filter. Refer to Care and Cleaning section.
The unit is tilted instead of upright as it should be.
The floor surface is not level.
Frost appears on the coils
This is normal. The dehumidifier has Auto defrost feature.
Water on floor
Hose to connector or hose connection may be loose.
Intended to use the bucket to collect water, but the back drain plug is removed.
Pump Mode is on, but water
is draining in bucket
Make sure that the included plastic drain tube and nozzle adapter are tightly
installed.
Continuous Mode is on, but
water is draining in bucket
Garden hose must be used while operating Continuous Mode.
SELF-DIAGNOSING CODES
CODE
POSSIBLE CAUSE
Resolution
E1
Compressor Overheat Protection
Please contact [email protected]
E2
Condenser Overheat Protection
Please contact [email protected]
EH
Humidity Sensor Malfunction
Please contact [email protected]
E5
Internal Pump Malfunction
Please contact [email protected]
